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December 2023 by Janet Zeka
They are very friendly as well as helpful. I found the prices quite reasonable
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November 2023 by Colin Brann
Best O'reilly's staff in Reno; hands down. Everyone is always nice, professional and helpful with anything needed in the store.
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November 2023 by Thomas DeRosier
I really can't tell you why, but I love this place. These guys that work here are incredibly helpful, nice, local, down to earth, quick, funny, good at their job and just make me want to hit them up first for parts, every time. They are good people. Highly recommended.
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November 2023 by Dee Ware Jr
I was out of towner that had a problem with my fuses and the associates at this store were very friendly and helpful. Best service I’ve had at an auto parts store!
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September 2023 by Michael Berry
My battery died. I got a replacement installed by James. This guy was so nice and full of information. I left there very happy and satisfied. I thought it would all take longer. I even tentatively canceled appointments. Thanks to James, I ended up making almost all of them.
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August 2023 by Jason A
Super friendly, very clean, very helpful.Thanks guys!
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August 2023 by Jason George
I may be biased because I work there but it is hands down one of the best O'Reilly's in town.
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August 2023 by Hannah Estes
The customer service is absolutely terrible! More specifically the manger Miguel! He is super rude disrespectful and not professional
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June 2023 by Michael L.
The battery died on my car. I charged it and it died again. I figured that it was time for a new one. I called up the local independent auto shop and they wanted to do a diganosis and charge for that and the installation and battery. They told me to come in two days and leave the car. I was looking at about $330 without them specifying which battery. I visited the O'Rielly website and they had a nice premium battery for about $200 including tax so I called and they said that they'd do the installation at no charge. I went over at 9 am and they sold me the battery and put it in and tested the electric system on my car which checked out and they didn't charge for anything but the battery. I was all done in less than 30 minutes door to door.
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May 2023 by Melany Denny
My check engine oil light came on in my car and stopped off here to get some oil. The gentleman who helped me was kind and ensured I bought the right oil and even showed me how to check my oil and put it in. Prior to this, I am not even sure I have opened the hood before on this car. The help was much appreciated and they had me on my way very quickly.
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May 2023 by Michelle Beck
Eden was ABSOLUTELY PHENOMENAL!!!! Helped me fix my horn without any hesitation! Was professional and polite and so knowledgeable! Didn’t charge me a thing! The sweetest guy ever!! Thank you, Eden!!!!
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May 2023 by Neil Mo'Jones
Jason went above and beyond. He knows his stuff and really helped me out! I'll be back to this location for sure!
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April 2023 by Ron Flores
James is very helpful and knowledgeable of his job. Knows the exact part that needed replacing. It’s the O’reilly’s on Keystone Avenue. Thanks again James for your good service ????
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April 2023 by Michael Galea
The employee that helped me was excellent.
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February 2023 by Colette Albright
They're always great and have what I need!