-
February 2024 by Chuck Hefti
Usually have what I need but not this trip. Had to go to the competition.
-
November 2023 by Dan Mazza
They had part but took long to find as to busy trying to be 2 people
-
November 2023 by Veronica Maher
Staff should watch there personal conversations around customers which make customers uncomfortable like discussing boarder hoping and imagination seem very racist/discriminating not to mention they fact that they act like it's inconvenience then have to help you!
-
October 2023 by Andy Colt
I love this store. Maria was awesome as well as the other helpful staff. Thank you!
-
June 2023 by Connor Price
Great service at this location. They always provide me with multiple options, and their parts always seem to be more affordable than their competition, especially NAPA. Some may say that it comes down to quality, but I have never had an issue with longevity of parts. Price vs. quality, they are probably the best in the business.
-
May 2023 by Kathy Morris
I went in to check my alternator and battery Quinn the manager came out check did his thing also had a problem with my lights flickering when shut off even with ignition off long story short he found my problem with with my lights totally fixed it when even accept my lunch offer his man should be manager and Man of the year he came out and fixed me up you found the problem and fixed it right there Quinn thank you
-
April 2023 by Jake
They lost me over a $14 shipping charge…TL;DR Total monkey operation ordering parts threw them and they don’t disclose additional costs when having parts ordered.Two weeks ago I ordered some parts and was told that it should arrive in a couple of days and that I should receive a phone call when they come in. Two days passed, no phone call. I called and was told that my parts where delayed due to weather. Four days after that and still didn’t receive a phone call I called them again. They told me that my parts where in so I asked it would still be available for me to pick it up in a couple of days and they told me YES.Two days latter I go to pick up my parts to find out that they been sent back….I ordered the parts again, this time paying first so they wouldn't send it back the 2nd time. I was told it should come in in a couple of days and when I picked my parts up I was charged an additional $14 for shipping. I never asked to have these parts rush ordered and was never told that I would be paying for the shipping. This was the first time being asked to pay for shipping however I need these parts so I can safely drive to work. I tried to resolve this with the Assistent Manager however I was told that they wouldn't help me….Next time I’m just going to order my parts online for better service and cheaper shipping.
-
April 2023 by Dwan Price
The service is great ? at this store Miguel helped me check to see if I needed a new battery for my Uncles Chevy. He gave me great advice went out with me and told me what to do if the battery wouldn't keep its charge. After we were done talking I thanked him, and he said I would do this everyone because I would like to be treated this way if I was a custome .Now if we could all have a couple of thousand Miguel's in this world we would all be good wouldn't we. ???
-
April 2023 by Alicia C
I just wanted to say how awesome Miguel's customer service is! He is so awesome and kind! Thanks for a great experience! ??
-
February 2023 by Mike C
For Michelle: O'Reilly's never disappoints. Had an issue with snowchains/cables not being available for my tire size and exhausted all other options. I presented my problems to Michelle and she was extremely helpful as we talked through some alternatives. With her patience and great attitude we were able to find a solution for snow cables that ended up fitting well. Sincerely grateful for her efforts.
-
February 2023 by Joi Meadows
Best auto part store I've used here in Reno/Sparks. NV they have always been very helpful, nice, and knowledgeable!
-
November 2022 by Charity Rose
My daughter and I went in tonight to get tire chains knowing virtually nothing about the car. The woman who helped us was so patient and knowledgeable and her co-worker even noted that we should check the windshield wipers which we hadn't even thought about.Also, even though our tire size was unusual they had the chains in stock. Our purchase was so easy and the employees were so helpful it was just a great experience overall.
-
November 2022 by Louise Quintero
My windshield wiper broke off on my way home from work. I pulled into this store and they took care of me without hesitation! You guys are the best. Thank you!
-
August 2022 by Megan Wall
I went to get a new battery here and Caesar helped me out. He was really friendly and helped me install it right away! I was on my way to work and he made it about as easy and pain free as possible. Would definitely recommend this location. Thanks Caesar!
-
August 2022 by Gabrielle Brown
Super easy, in and out with everything I needed.
