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February 2024 by Wolf Harmonia
roberta was a delight!!! made my day will definitely be coming back for more supplies :)
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February 2024 by Marco Pineda
I really like this place, you find a lot of things for your parties, but what I didn't see and what I really would have liked to find was gift bags.From then on everything was very good.
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January 2024 by Bryan B
I went in to pre-order balloons for my mother's 82nd birthday. They have a great selection of foil balloons in different shapes and colors. When I went to pick up the balloons they were ready. What I really liked is they put them into a huge bag for me keeping them together. Great prices and fantastic customer service.
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January 2024 by Sarah brown
So we got to the party place where we were having the party, and the three was clipped to the string Not tied, and yeah, before we could set up the table, the three was at the ceiling. First time this is happened didn’t have the best customer service when I picked up the balloons. well now know to check to make sure the blues are tied before I leave the store if I buy again from right now since I live in Minden
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January 2024 by Bradley Shea
Actually well organized and helpful inside.
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November 2023 by Leila Berg
Large selection of costumes. Some 40% off sales were going on even though the costumes were in season. They have costumes for dogs as well. If you want to be creative, they have a whole assortment of body wear, wigs, all types of masks
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October 2023 by Itsme Itsme
All the halloween ? items are out and ready for your ghoulish fun...stop by...itsme itsme
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October 2023 by Mike J.
Ordered the Stay Puff Marshmallow Man inflatable costume for my son and had it delivered. Arrived on time and costume worked great.
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October 2023 by Heather Stewart
This is a good place to shop. The one thing I was looking for was adult party decorations and favors was slim to non.
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October 2023 by H Defont
We are regular customers of party city in Reno and do a lot of business with them, however my most recent experience with this location has really upset me, I had placed a large order and when I went to pick it up, it was not available, I had 2 hours to make it to a wedding rehearsal that I was in charge of hosting. I asked to speak to the manager, he came out from the back and I immediately could tell he was angry/frustrated! I explained to him the situation and he told me they are extremely busy, I placed my order a week prior! He continued to tell me there is nothing that can be done, and as I was venting how frustrated this is he kept interrupting me, the finalStraw was when he told me to take my business elsewhere if I was so unhappy! What kind of manager does this? A good manager would try to make things right and come up with a solution!! I will never return to this location, I WILL be taking myBusiness to party America although it is further from my home
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September 2023 by johnson7clan
By far THE BEST PARTY store in all of Reno!! This place has everything!
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August 2023 by Katherine Fayad
Roberta was wonderful! Will be coming back here again. Thank you Roberta for helping me
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July 2023 by Aaron Imfeld
This store has lost its ways and values over the years. This store used to have way more selection with fun themed items in the store. Now it's a selective store, seems overpriced to get balloons, and the helium I bought seemed cheaper as the balloons didn't even make it past 2 hrs. The service was horrible as the store associate refused to show me anything but rather pointed the way of where I should go and look for what I was after. I definitely would advise on stopping in unless you don't mind spending big bucks on low quality items.
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June 2023 by Edward Kaufet
Told me 15 minute wait for balloons I waited an hour and half because they were talking behind the counter the entire time
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May 2023 by Julie F.
Party City has been sending me e-mails all week, if you put in an online order for over $59 you can put in their code and get 15% discount! It doesn't work! I called customer service and a very nice person was helping me but it is so much work that I gave up and will go elsewhere for my balloons for my grandchildren for their birthdays!Why would you send me a code that doesn't work?
