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February 2024 by Sharon H.
Love Pet Station especially the one on Longley Lane in Reno where Kat works. I had called the store last night asking if they carried a certain product and Kat told me no but that she would be happy to search for a product that might have some of the same ingredients. Came into the store today and sure enough Kat had done her research and showed me some products. We bought one of the products and some treats for our 4 dogs. I also love Pet Station as they are always helping rescues especially Boxers and Buddies. Boxers and Buddies is a local rescue depending on the help from Pet Station as they donate food to this rescue.
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December 2023 by Lisa L.
Have everything and always willing to help with cat and dog and most any animal needs. Love their staff always very friendly.
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December 2023 by Tara T.
We went into pet station to find a remedy for our cat's open wound on her head. Lily was able to point us in the right direction and recommend a topical spray, Vetericyn antimicrobial hydrogel and a probiotic, Good Guts for cats. This morning she is looking and feeling a lot more lively and youthful. Her head looks way better and she's happy and healthy! Thank you Pet Station!
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October 2023 by Allison P.
Girl working was extremely rude. Don't leave treats where you ask people to stand in line if your going to make me feel bad for my dog yanking one on the floor. The whole "I just watched you, she had her mouth all over it." Was to make me feel bad for not purchasing it. If you'd had actually been watching you would've seen that was like the 5th one my dog pulled off the shelf ontop of whatever I saw the guy in front of me's poodle take down. Very uncomfortable. I won't come back.
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July 2023 by Linda G.
This was our first visit to a Pet Station. Three stars is all I felt it deserved today for the following reasons--- There was no one at the front desk when we walked in. There were a couple of the employees goofing around in the back of the store and didn't notice that there were customers waiting until the employee helping us told them. The dog washing station we went to had black dog hair clogging the drain and obviously wasn't ready for the next customer. That said, it's still a great concept, and we will definitely be back for another wash!
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June 2023 by Kara A.
Love the best cuddler and drinking buddy I could ask for . He's so green and idk if he's a croc or a gator
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June 2023 by K A
I will never come here again!I've never had any issues at any other Pet Station locations, but at this location employees and other customers alike are rude to say the least. Not to mention that they never have anything, they’re always under stock. I can see that some of the old employees from the previous owners carried over, or at least their manners.I went in to purchase some treats, while looking for them another lady and an employee started walking towards us with her dog and I told her that my dog was not friendly before she started growling. She backed off and while I kept looking for the treats and my dog was sitting on the floor the lady felt the need to speak to my dog (as if my dog could understand) to say, "don't feel bad, you're just doing what you do. It's just your breed." I told the lady it had nothing to do with breed and she pretended like she didn't hear. I waited for the lady to leave to walk to the register to ask a question when I hear the employee complaining about my dog to another employee. Then she tried to apologize and say, " you're right, it has nothing to do with breed." Agreeing with me against what the lady had said. Just to then add, "yeah, she's just a rescue,right." No you ignorant person! You are just as ignorant as lady that had just left! My dog has been attacked, unprovoked, by other dogs. And none of them where a bully breed! My dog is afraid of other dogs because she's been bit severely in the past. Profiling dogs based on breed is the equivalent of doing that to people, stop projecting your prejudice on to innocent pets.
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May 2023 by Jose Barajas
The employees on this store are sooo rude...We came here to fine some goodies for our puppy and i had my 3 kids with me they were sooo excited looking at the pets and one of the sales staff members. Was so rude and was screaming at my douther!!! Telling her to not hit the glass when she was only touching it... I almost lost it there...I will never come here again.....I hope this doesn't happened to anyone else..
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May 2023 by Dawn Perdue
Took our Dood in for a much needed bath! They have a wonderful self-serve bathing setup, with various shampoos, conditioners, and brushes. They also provide towels and a high velocity dryer! And they have a large selection of food, toys, and other supplies for your pet!
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April 2023 by Dena Lynch
Will always go this location! Super friendly, helpful and knowledgeable staff! This location knows customer service!
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February 2023 by A Evans
The people at pet station are always friendly and super nice!
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January 2023 by megan mortimore
Courtney is the best!!! So knowledgeable and friendly. I spent a lot of time asking her dozens of questions about our new guinea pig, Butters. We love our new pet! Thanks yall!!
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December 2022 by Amy O.
First time at this location.Very convenient today, as I was shopping at TJ..It's nice to have several locations and also being able to track my purchases.Last month was donating to SPCA and this month to local shelters.
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December 2022 by Amy V.
I went in today for dog food. The young lady was so helpful and really took the time to make sure I had all I needed. I will be going back all the time now!!!
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November 2022 by Ashley Hunter
Someone tried to lecture me about dog food. I've worked in veterinary medicine for over 5 years and am well aware of proper nutrition for my dog. They only carry well marketed/hyped dog food that is not backed by food trials or research. I will never spend money here.
