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February 2024 by Heather Carey
Very nice, quick and great at piercing babies ears!
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January 2024 by Jeffrey Williams
6 month old got both ears. Went super well
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August 2023 by Deanna K.
Good selection, horrible service.I needed to buy a nose piercing because I lost mine and the only place in town that had good quality piercings was pagoda (now called banter). The ladies working seemed to be to bothered to help me, so I asked where to find the nose rings. She gestured to 2 different areas while staring at her phone, and the other worker glared at me until she realized I saw her. They had a laugh over the fact that I was there (?) before I had to re-ask the woman for help because she wasn't clear the first time. Really unfortunate that I had to give those ladies a sale.
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May 2023 by Ashlynn Sanchez
Great customer service! Took our 3 y/o & 5 y/o to get their ears peirced. This was just about closing time. The two ladies were both patient & friendly! Will be coming here again!
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April 2023 by Gusto Mack
This place is amazing always has what I’m looking for, from bracelets, earrings, pendants and necklaces at a great price and overall Jessica has amazing customer service!
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December 2022 by Lacey Parise
If there was an option for zero stars, hard what I would chose. Took my 6 year old daughter here to pierce her ears for her bday. The stone fell out in less than 3 hours. We paid $100 for gold earrings and when we came back the next day, their only solution was to re-pierce her ear. She’s crying and completely upset. They refused to give us replacement earrings unless they could have the broken one back and refused a refund. This place is a joke. Lesson learned, I should have taken her to a professional piercing place that also stands behind their work and does the right thing. Now she has to wear a bandaid over the broken earring for the next 3 weeks until we can switch it out and she’s so upset. Terrible customer service and experience!!!
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November 2022 by Aleks G.
Poor customer service. I stopped by on 11/18 at 6pm and the 2 girls sitting inside the kiosk and they didn't bother to acknowledge I was there. I walked around the kiosk waiting for them to offer to help, but they were too busy on their phones. That lack of customer service is enough to never go back.
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November 2022 by Aleks P.
Poor customer service. I stopped by on 11/18 at 6pm and the 2 girls sitting inside the kiosk and they didn't bother to acknowledge I was there. I walked around the kiosk waiting for them to offer to help, but they were too busy on their phones. That lack of customer service is enough to never go back.
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September 2022 by V
They have beautiful pieces here and would have bought a pendant and necklace however the customer service I received was terrible! Two girls sitting on there phone looked at me once did not say hello or anything to try to help me. At that point I just walked away. So rude if you don’t like your job find something new or don’t be in customer service. This was the night of 8/27/22.
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September 2022 by Neil Carroll
Awesome service! Thank you ❤️
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August 2022 by sheila redmon
Picked out earrings for $40 which includes free piercing. My daughter's eats look great, the only disappointment is the upsale. My bill was nearly $70 after they added a spray. I think this should have been discussed before ringing up the bill.
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April 2022 by Laura Smolyansky
Destiny expertly helped me pick out new earrings to accomplish the look I wanted! They look wonderful, and Destiny's customer service exceeded my expectations! Thank you!!!
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February 2022 by Tania Luna
Didn't use gloves to do my piercing. Wouldn't recommend for the piercing services. The earrings are fine.
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January 2022 by Kelly B.
They have a good selection of stuff but the girl who was working there the past couple times I went was just rude. We had to try to get her attention when it seemed like she was just on her phone, and she didn't say anything. I asked her how long the chain was on a necklace and she said "I don't know probably 18" (it was so short it looked like a bracelet, so no.) I went to pay for the item I thought I wanted and she insisted on me giving out my phone number and I said "oh no thanks", but she said she needs it for a receipt. (which no, she did not, because they print the receipts right there, and it didn't have my number listed on it.)
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August 2021 by Steve Z.
The girl doing the piercing seemed in a hurry. I felt she may have rushed the sanitization part of my piercing & sure enough, my ears ended up infected. My son was pierced at the same time & his turned out fine. I purchased the warranty & redeemed it at the Sandy, Utah location & it turned out fine. I did have to buy new earrings though which ran me another $60+, but I'm happy with the end result.
