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March 2024 by Connor Price
Keep politics out of the gym.
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March 2024 by Leo Kopper
God and clean!!!
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March 2024 by Mary Ticas
The place is well ventilated. Is clean.
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March 2024 by Nicolas Diaz
What is the charge per month?What is the charge per year?
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March 2024 by Kim Hill
Love you guys, I have been trying to invite friends to join me but unfortunately most of them are in their 70s as I'm 65 but where I live most of my friends are older and they are to exercising even though they should be and I know there's easy things that they could do at your place.
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February 2024 by Jeff Hunt
I love the place but customer service is lacking. As far as the policy goes for someone to freeze or cancel the account after being hurt is ridiculous. The company needs an email for people who can't make it in to the location. Otherwise they keep taking money and can't help you
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February 2024 by Ryan
Honestly was a chill spot for a while. Last few gym sessions I have gone to at this particular gym. I get in line for a massage chair and people cut the line and to talk to the staff, and then allows whatever they want?. I’m standing in line but the lady who walked up from behind me went to the other associate asked for a massage chair and cut myself and a couple off in front of me and the staff member allows this to happen? What happened to no ma’am there is a line or it looks like you have to wait? Seriously no consideration to those who actually pay attention. Why pay for a black card when you can go to a better gym. Seriously don’t buy a pass at planet fitness.
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February 2024 by ZEN Mode
I check in here and in locations in CA. In my opinion, ALEX and CAIRO are the best staff a gym could have.
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January 2024 by Sherry Hybarger
Nice!!
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December 2023 by Richie2Grand
I joined planet fitness a couple months ago and I love it!! Great gym and the people who work there are very nice
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December 2023 by J Hedges
Equipment is great. Layout is ideal. No issues there. However the cleanliness is sad in the locker rooms.Love my PFs across the US and have a standard from what others have provided. I can understand some hygiene issues, however moldy shower curtains are horrific and sad. The whole bathroom just felt... soupy.Could barely bring myself to clean up after knowing I'd be breathing in a peetree dish of fungus. Small changes make a big difference.Otherwise, staff is friendly and attentive to guest. Just need to have management with higher standards to keep this place cleaner.Also a water bottle fill station would be nice. But now I'm just being picky. Thanks for all you do.
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November 2023 by Bo
Showers are barely lukewarm/cold, very uncomfortable. The other 3 Reno PFs do not have this issue.
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October 2023 by Josh
According to the security guard this morning if you drive a van you are not allowed to park in the parking lot. I even showed my membership on my phone before going in. He said if I parked there he was going to call the police and a tow truck. I have no idea what I am paying for if I am not allowed to use the gym. I am cancelling and getting my money back. There are plenty of other 24 hour gyms available to use. Planet Fitness should be ashamed hiring some insecure little boy to be security. Maybe he just doesn't like certain races?
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October 2023 by Ray Triboulet
Not a single barbell, and lots of yuppy type attitudes. They pride themselves on not catering to those who are serious or heavy lifters. Mostly teenagers and weight watchers type crowd. More people there to socialize or walk on the treadmill than actually train. Pretty disappointing. They do have dumbbells and machines, about 3/5 of the floor is machines. So if you're into that go for it.
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August 2023 by mike Miller
If I’m a member of a 24h fitness club, why can’t I park in front at 1am to go to my gym but am harassed by a security guard about “no overnight parking”? Am I a member or not? Am I allowed to park in front of my gym or not? If so, why do you harass people that they can’t park here? I don’t see anyone else getting asked to park somewhere else while going to their gym. I don’t see even semi trucks get asked to leave. Please overthink your policies. This is ridiculous.
