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December 2023 by Reed C.
I am thoroughly impressed with the exceptional experience this gym offers. The facility is impeccably clean and spacious, creating an inviting atmosphere for all fitness levels. State-of-the-art equipment is plentiful, meaning no waiting time and the ability to get a comprehensive workout every visit.The staff at Planet Fitness Reno are second to none. They are friendly, knowledgeable, and always available to assist with equipment or provide advice on workout routines. Their dedication to creating a welcoming and inclusive environment is evident and much appreciated.The affordability of membership is the cherry on top. It's great to have access to such quality facilities and services without breaking the bank. Planet Fitness Reno truly embodies their philosophy of being a 'Judgement Free Zone', making it a fantastic choice for anyone looking to start or continue their fitness journey.In conclusion, Planet Fitness in Reno is a top-notch gym that I would highly recommend to anyone.
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December 2023 by Todd S.
I've been weight lifting for close to 45 years. This gym was right up there with the Best known Bodybuilding gyms around. This Planet Fitness location was extremely clean and the staff was friendly and helpful. It was the best gym experience I've had I thought about relocating to Reno from California. This Planet Fitness location was fully stocked with equipment that it didn't feel overcrowded. The equipment felt very well maintained. Thanks again for the opportunity to train here.
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December 2023 by Chris
Best gym I’ve ever been to! Everything is always so clean. The members are so friendly and approachable, and the staff members are always smiling and keeping the place in the tip-top shape! And when a piece of equipment is broken, the staff ensure it is repaired as soon as possible. Sam the manager is so welcoming, and creates a non-intimidating and stress-free workout environment here. And its definitely better by the other locations in town, hands down.
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November 2023 by Christy
I have had nothing but positive experiences at this facility. Management and their team are professional and helpful. They make coming to the gym fun with humor and kindness. The facility itself is clean and well maintained. When there has been an issue with a client breaking a machine, it has been repaired in a timely manor. Overall, enjoyable place to workout!
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November 2023 by Hazie D
BEST gym in Reno!!! Hands down!The cleanliness, the atmosphere, the staff, absolutely amazing! All the workers make it easy and enjoyable to show up. I’ve traveled to several Planet Fitness’ on the west coast and no lie, the south Reno location is by far the elite!!!Thank you for all your positivity and well kept facility!!
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October 2023 by Kai, Kristy & Alegra Cameron
Hands down the winner of Planet Fitness branches that we have been to so far in our travels across the USA. Sam, Brett & Killian are without a doubt the nicest staff. Super welcoming and friendly, couldn't do enough for us from the second we walked in the door, they were so even super cool about that fact that our Aussie Black membership barcode doesn't work in the US due to an issue with their systems.The facilities at this branch are top of the tables, even the showers had nice glass doors instead of the usual plastic shower curtains and endless hot water.The equipment was all amazing to, and laid out in such a way that it was super easy to find. Best of all they had the new hydro massage tables and chairs...these things are next level for a 15 min session after a workout.Thanks so much guys for an awesome experience at your branch. We can't wait to visit again on our next trip. The owners of this branch should be super proud of the team they have hired here...staff like this are worth their weight in gold.
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October 2023 by Raul R.
Clean and easy to get to for me. Love the welcoming atmosphere. There is not much around here and other places seem to charge a lot and this gym fits the bill for me. Been going here since opening day when time was limited during COVID times. Happy this location is 24hrs and the new staff seem friendly. Hope they allow guest to try out the massage chairs as a way to get people to join. I tried that once to let my friend go in my place of me and the older staff was strict about it. Not sure about now. Highly recommend this gym for the casual gym user.
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October 2023 by EboniC Boopsy
Great place to work out. The staff is nice. I love how sweet they are and greet me when I come in. They also say goodbye when I leave. Makes me feel like I am part of the team. Should get a job here. I am here every day. I am a traveling Nuclear Medicine Technologist. I travel alone, and I want to thank you for being kind every day I come in. There is this short woman with brown hair she is so kind to me every day. Good and bad! Thanks, girl!
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October 2023 by Dane Pendleton
Great place!!! I've loved the gym as a kid and PF make it so much better with there great staff Clean environment and overall a great place to unwined and the PF Black Membership is well worth it. Thank you PF ?
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September 2023 by Valérie D
This place is great! It's really clean and spacious, and the amenities from the PF Black membership are worth it. I went later at night and the staff member Mario was amazing and has a great attitude.
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September 2023 by David Harnitz
Perfect place to unwind. Equipment is clean. Not too crowded. And the Black Card makes it worth it with Water Massage beds and Tanning. Only drawback for me is no sauna. Aside from that, Planet Fitness is a fun atmosphere.
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September 2023 by steel
BEST ManagerBEST ManagementBEST StaffBEST Planet Fitness on the planet.This place also has the coolest members of any gym I have ever been to.Thank you Sam and staff for making this the greatest place in Reno.Why aren’t the other ones this awesome? Hmmm ….
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August 2023 by Frank B.
I cannot speak highly enough about this location, and full credit goes to Sam Burkett and his awesome staff. This location is the best Planet Fitness in Reno.What I don't understand are the previous reviews blaming Sam personally for their membership problems. I've had several billing and membership issues in the past and when I brought them up to Sam or his staff they always had answers, advice and resolved them for me. Maybe those reviews are just a coordinated personal attack against Sam. Who knows, but if you cannot get along with Sam, his staff and the members at this location then there is something wrong with you.I love this place, and I hope it never changes.
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August 2023 by Daniel T.
My name is Daniel I went into this planet fitness to cancel my membership because I had rotor cup surgery and I'm not gonna be able to do anything for six months. Sam, the manager convinced me to freeze in the account and that's not what I want it I want it canceled. He tells me that the account will be frozen and they'll be no charges. Well that was a lie. I got charged today for the black membership. I went back there and he told me. Oh it's cycled on the 10th of the month well you never explained that when I tried to cancel the membership, No Integrity here!
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July 2023 by Jena Lanini
Great! I never knew the plethora of amenities offered at PF for under $30/mo! The Black Card gets you unlimited tanning and red light therapy… sign me up! Love the gym and it’s cleanliness and mission, but I go for the amenities. And I’d be remiss to not shout out the incredibly friendly and welcoming staff!!
