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1 - 5PM 8:30AM - 12PM
135 N Sierra St Ste A1, Reno
Post Offices
“Amazing staff!! USPS screwed up an overnight delivery… a day late, delivered to the wrong address, everything. They took on the problem and called everyone else in the area until they found it, then went and picked it up and brought it back to me. Talk about above and beyond. You all rock!! ?”
“Just finished mailing some letters and witnessed a man child who could barely dress himself get angry at the employees working the front counter. Staff was incredibly patient, respectful, and professional with the idiot. He complained that he had put a hold on his mail and claimed they had messed up. Their supervisor, very kindly, explained that the system did have an error on the day he had requested the hold, validating his concerns, and he still treated the supervisor with hostility and disrespect. I was impressed with the professionalism and patience this office used to handle someone who could have just checked their mailbox and gotten what they wanted. Great post office and excellent job taking care of a person who was out to cause problems! Hope the people at this office that had to deal with him have a better day and are treated with the same professionalism they showed someone who didn’t deserve it.”
“As someone who regularly uses post offices in Reno as well as around the country, I can say without a doubt that this location has the friendliest, most helpful, and best service of them all, and it’s a pleasure to visit! This is why I’ve kept my PO Box here for 9 years and counting. Thank you all!”
“I'm at this branch at least once a week to mail a lot of packages for work. The people that work here are so lovely! I really appreciate them and look forward to seeing them every week. I do wish they had a few more people working up front because I tend to bring in a lot of things to mail, and I feel guilty for holding up the line.”
“USPS has been great at my residence. I have to lock the gate sometimes and they always deliver my mail the next day or few when they can get into the yard. Very patient and professional!”
12 - 5PM 9 - 11AM
299 E Plumb Ln Ste 110, Reno
Post Offices
“Even under construction, USPS will always be an institution, we just can't live without them! Bravo to the workers of the USPS! Looking forward to the new building!A year later - 2022 - still under construction!”
“We had an appointment to get my wife a passport. Brianna called us up on time, helped us with some confusing parts of the DS-11 forms, took my wife's photo and had us on our way in about 30 minutes. Thanks is not enough!”
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“Jim was incredibly helpful, responsive, and went out of his way to accommodate my request. His communication was clear and kind, and he even offered flexible pickup options to make things work. Truly outstanding customer service – reliable, thoughtful, and professional. I can highly recommend Land Park Business Services. Thank you again, Jim!”