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March 2024 by LAW M
The BEST in Reno! Hands down!!Laurel is the #1 Nail Tech and her work is especially high in demand!!
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December 2023 by Shannen Moore
I've tried so many salons in the area. These ladies are quick, and their nails are always sturdy and last longer than most. Mimi is an amazing nail tech.
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November 2023 by Tiffany Montana
Laura is very friendly and she’ll try to do what you ask for.I really love going back here.
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October 2023 by Kelley H
Wonderful place beautiful and quick work
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September 2023 by Tabitha vs. The World
Laurel canceled my appt because I didn’t answer when she called to confirm - I was at work. There was no reason to believe I wouldn’t come in for my appt. Embarrassing and unprofessional.
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July 2023 by Cidney Bomhardt
Called and scheduled an appointment on Monday for Thursday at 11 am. Got there and was told that I didn’t have an appointment because they cancelled it because they called the night before to confirm. I wasn’t made aware that if I didn’t confirm that they would cancel my appointment. Like I get people don’t show up but I don’t do that. Or if they were gonna cancel it if I didn’t confirm then they should say that when appointments are set or when they call and confirm the night before. Like it was awful to walk in with my fiancé and being told that I don’t have an appointment is ridiculous
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May 2023 by Audrey Castro
I absolutely love this place! They do such an amazing job. So professional and friendly! I would definitely recommend this place to anyone looking for an amazing nail salon.
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May 2023 by Christina Lau
It's been about 2 years that I have gone to get a pedicure. (I'm a nail tech and normally do it myself) but... this time I wanted to be pampered. Considering I work in the same complex I was going to support our local shopping center. BIG MISTAKE.... in the beginning I advised the girl I didn't want the sides of my nails cut. She proceeded to do it anyways and cut me I bleed for a good 5 minutes, she proceeded to put my foot back in the dirty water with an open cut and then tried putting me in HOT wax and burned 3 of my toes. I didn't want to finish the service so paid and left. I would not recommend them for pedicures until she gets more training.
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May 2023 by ash catchem
Loral is my girl! she's the bestshe so kind and talented at nails!!<333
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May 2023 by Cassi B.
EDITED: I called and asked for a refund but the lady refused... the owner stayed after and fixed my nails for me and it's a night and day difference. Really disappointed in my earlier experience but the owner was nice to stay late and fix my nails. 0 STARS IF I COULD. I came to get my nails done because I start at a new location for my work tomorrow and I wanted the classic French manicure because it's professional. This was the most UGLY most PAINFUL manicure I've ever gotten. Through my job I use my hands a lot so my cuticles get mangey, which is why I love manicures. I asked her at the very beginning please take good care of my cuticles that's the most important to me... she said "ok, at the end". So I was trying to trust the process but I shouldn't have. She put the builder gel on and she got it everywhere so of course she needed to take the file and get it off, she didn't. So I pointed it out and she started to aggressively file and e file my nails which in turn cut my fingers in multiple locations (see picture for reference) and then after she filed, manicurists usually tell you to wash your hands with water no soap! WRONG! She painted my nails with dust all over them so in turn there's bubbles and bumps all over my nails, which I pointed out because it's very noticeable and again she's mad and frustrated and hurting my hands. Another customer saw how uncomfortable and in pain I was so she asked me if I was ok and If needed help, very nice of her. So Laurel walked over and asked if I was ok and I showed her the cuts and how raw my fingers were and the woman doing my nails started yelling in Vietnamese which was very overwhelming for me because I don't even like to be yelled at in English. So I got up paid and left to save myself the embarrassment of crying. I don't live here so I can't tell my friends not to go here but I will negative review this place til I can't anymore.
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March 2023 by Keisha Lee
I’m not sure if it was just the day that I went or not but the atmosphere was just what I needed. PEACEFUL! Service was not delayed and amazing!
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March 2023 by Berny B.
Laurel used to be so friendly and professional, but not anymore. All she cares about now is fitting as many clients in as she can in a day. She is always in a terrible mood and she is always in a rush. I will never go to her salon again. The last time me and a few others went in to see her we asked her to do something we saw on Pinterest and she responded with "you think I can just do everything? I'm not doing that" extremely rude and we couldn't believe it. We have referred so many people to her over the last two years and have been nothing but loyal to her as clients. To say she disappointed us is an understatement. DO NOT HAVE LAUREL do your nails. She is nothing like she used to be (word of advice Laurel, if you want to be a professional successful business owner, start by making your clients feel heard and appreciated) if I could give you zero stars I would.
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March 2023 by Elizabeth Kostik
Best nail place ever. My nails last me 4 weeks and longer here. I love this place
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February 2023 by Camille C.
Was pretty bummed after this experience. The shape of my nails on each hand is very different and the acrylic is so thick on a few fingers. I was cut MANY times - you can see the scabs. I had warned the specialist that my skin is dry (winter) after the first cut, but then was cut many more times. I liked one hand! Lol the other one just didn't work out.
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February 2023 by Christina Pjevach
I called to ask if they provided dip manicures and was told yes. As I was sitting in the chair, the lady helping me didn’t let me explain what I wanted done before she already began removing my old dip…then she tells me they don’t do dip manicures anymore (even though they had ample dip colors on display). I had to leave the salon with one hand half removed. Very unprofessional.
