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March 2024 by christy ray
Brenda was fantastic, extremely helpful, and professional.
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February 2024 by Mike
Have been very nice to me...
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December 2023 by Reynaldo Rivera
Brenda is an excellent associate working for Public Storage on 1020 N. Mccarran Blvd. Reno Nevada. She knows what she is doing. She's quick with pulling up your information on the computer. She helped me to get a good monthly payment for my storage unit. She's very professional and friendly. Good Job !!!!
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November 2023 by JESSICA BATEMAN
Brenda is amazing!!! Hands down awesome customer services, and she really went out of her way to make sure all my needs were met, with in reason! Thank you
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October 2023 by Stacey Ann
I’ve had Terrible experiences with other public storages but I have to say I love this one! The staff Brenda is always so nice and helpful. Every time I needed anything she went above and beyond to help me!!!! Very clean and affordable and they always have good deals. I highly recommend getting a storage here!
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October 2023 by Melissa Cardnuto
Brenda rocks! We were taking apart a bed in the unit to move it out and she was out and about on the cart and was able to help bring us a couple screwdrivers to use since we didn't bring one. Thanks Brenda!
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August 2023 by marc lessin
I moved from one unit to another on August 7th but had paid rent at the first unit until August 31. Public Storage refused to apply the unused portion of the rent to my account after I was told they would. Even worse, I'm sure they'll rent the unit before the end of the month and double dip on the rent.I want to update this review. A corporate person from Public Storage named Devin contacted me and genuinely cared about the negative publicity. Devin credited me the months rent toward my new unit and followed up to make sure I was satisfied. I wanted to comment that I'm satisfied with the resolution and appreciate that this company actually was concerned about the negative review. I have increased from 2 stars to 4 stars!
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August 2023 by Amanda Del Torto
Kat was amazing! I lost my keys and they were able to cut them same day. I was so happy to not have to have a lock smith out to do that. Saved me big time.
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June 2023 by Jimmy Jam
This was my first time at this location ( 1020 N. McCarron) Kathy (Short Kathy) is very Helpful,kind,and Courteous.I will definitely come back here for my future storage rentals and plan on telling anyone that's looking for a locker to give this place a try first.
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June 2023 by John O.
Very unhappy with pricing. My monthly payment grew to a whopping $360 a month for a 10x20. I found the same unit at a different storage company for $100. Also, it is their policy that they will NOT pro rate you upon vacating. So, I lost close to 2 weeks of money because I vacated mid month. Morality out the window for this company.
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June 2023 by Kaylend Villalon
I had a wonderful time talking with Kat/KathyShe was so helpful and made sure I was getting exactly what I wanted. She was super nice. She made it super easy for me to get my storage unit right away! Great customer service!!!
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June 2023 by Holly Welborn
Kathy was so helpful and went above and beyond. We had a hiccup trying to close out our storage shed, but she was able to solve problems immediately. She was patient and even when I got a little buddy about being locked out, she was very understanding.
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June 2023 by Bob Harp
Thank you KAT KAT. I appreciate you being at the storage on a Sunday and being able to help me out and being kind. You made the process of getting into my storage unit very easy. Thanks again
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May 2023 by Mollie Gibbs
This place is in an easy location and is clean. I like clean.What sets it apart from other storage places is the staff. They are obviously helpful but in particular is Kathy. She is knows her stuff and is a crack up.If you need storage use a reputable company. Public Storage is the place to go. And Kathy will make you smile.
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May 2023 by Brian Peterson
I have had a few storages in the past and I've never once had such continuous great customer service from anyone the way I have with Public Storage. I've had some times of struggle and I can't thank them enough for being understanding and caring and working with me and helping me out. The entire staff is literally so kind, helpful and professional and you can actually tell that they do care about you and what's going on in your life and they want to help you keep your stuff. Never experienced such with any other storage company. Thank you Public Storage! Shout out to Helena for being awesome and extremely kind and helpful!
