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December 2023 by Andrew Ricker
I needed to switch to a unit closer to where I live and the ladies at Public Storage made my move as easy as possible. It's also one of the best deals I found in town. Great customer service too! I highly recommend Public Storage.
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December 2023 by Rebecca Shannon
Completing my rental was very easy. The virtual agent at the kiosk in the office was very patient and helpful.
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December 2023 by Mike
Great location. Easy in and out. Kathy, the employee, has lots of good energy and friendly attitude. Very helpful.
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November 2023 by Laura “Elly” Jackson
Helped my family with a long distance move. Were able to complete rental online. Convenient phone app for opening entry gates. Manager Kat was very helpful moving us in. Thanks for the stale jokes!!!
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November 2023 by Laura “Action Jackson” Jackson
Helped my family with a long distance move. Were able to complete rental online. Convenient phone app for opening entry gates. Manager Kat was very helpful moving us in. Thanks for the stale jokes!!!
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November 2023 by Suzzy Gee
Kat / Kathy was an amazing help!!!! She has excellent spanish speaking abilities and helped my mom fantastically! You rock Kat!!!
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September 2023 by Foxy The K
Its easy in and 0ut. They give you a great lock. And it's secure. There are no facilities available so use the toilet before coming in. A bit pricey but now everything is.
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August 2023 by Dovahking
Easy to register with kiosk and move in immediately.
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August 2023 by Leslie Mattice
Okay . it was very convenient . however . not one person was available on site on Virginia street to speak to about anything . I had ended up paying an extra months rent over a futon I had to leave because I ran out of room in my Uhaul. You guys need someone on site to help with small issues like that so people don't get charged 200 for leaving one piece of furniture . give them a dump fee of like 50.00 . honestly . it was a couch not a whole house . that being said , Erika from the McCarran property was very very kind and helpful . she went out of her way to try to help me with this issue . she deserves a raise or a bonus or both , because public storage , she's your best employee besides Kenneth , the dude from your app who took my card out of your system .So bravo Erika !Good luck in your position there .
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August 2023 by j B
What can i say. I mean its puic storage. Great customer service on the phone but if you need actual physical help u might want to dial the 1 800 number to find a location that will have csr's on sight. What can i say 5 stars
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May 2023 by B Fleet
Krystin provides truly outstanding customer service and is an excellent representative for Public Storage! She is super proactive, very kind, and an exceptional manager! It is comforting to know my belongings are in such a safe place with someone who really cares looking after the facilities and my account!
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May 2023 by Rich H.
Public Storage is a well maintained facility. Very clean. It also has easy access, no fumbling with a keypad. I am a new customer, but so far I'm very pleased with Public Storage.
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April 2023 by Kristin Jackson
Kathy is awesome! Such a nice and friendly lady who really went above and beyond to help us as well as to make sure we were happy with our unit. Every time we see her, she says hi and asks how we're doing. What a difference from the other Public Storage here in town that we went to first! Glad we found you guys, and thank you so much again, Kathy!
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December 2022 by K Coll
Drastically raise rates every couple months. Seems like one of the enter/exit gates are always broken, making it a pain to get in and out of the place. I'd advise going elsewhere, if you could find a locally owned one, do it.
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December 2022 by DLB B
The new manager Kristin is amazing. She is always cheerful and helpful. Come here if you need a storage and ask for her. Thank you Kristin!
