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January 2026 by Jerry Yuan
The service from Public Storage in Reno 2410 Wrondel Way location is appreciated very much based on the assistance with marketing price adjustment and credit with my unit from office manager Melissa. Thanks a lot.
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January 2026 by j
The storage is fine but what kind of multilevel storage facility doesn’t have carts for their customers to use to haul from vehicle to their unit? This one doesn’t. And they gave me the unit furthest from the door which means 10 trips carrying heavy boxes through two separate locked entryways resulting in picking up and putting down my heavy items a total of 22 times.. nice job guys
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January 2026 by Kristie Buchanan
Melissa and Kristin were very friendly and welcoming. They answered all my questions thoroughly with great enthusiasm.
EXCELLENT CUSTOMER SERVICE!!!
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January 2026 by Isabel Whitlock
The location and price is reasonable for our needs and the staff is the most helpful! Melissa is so sweet and knowledgeable of prices and the facility! Thank you so much
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January 2026 by E Gallegos
Kristen was kind, knowledgeable and super helpful, handled my whole transaction like a pro.
The facility is clean, secure and love they have an ap to maintain my account.
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December 2025 by Carol Brown
Erica was so helpful and supportive in what turns out to be a difficult move. So grateful for competent and compassionate service.
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December 2025 by Vince Rice
Kristin did a fantastic job renting me a large and affordable unit! 10/10 would recommend this place!
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November 2025 by Debora Navarro
All I have to say is Melissa is the most helpful employee. Such a caring individual who understands todays financial situations. Glad I had her to help me with my storage move in/out!
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November 2025 by Kelsey Fitzwater
Very professional, helpful, friendly, and knowledgeable. The sales team looked around and found me a great deal for the size I wanted! Then when I went into the office to pay the lady Kristin was very fast and friendly, only took about ten minutes. Highly recommend!
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October 2025 by Sharon Musa
Melissa @2410 Wondel Way Reno, NV assisted us today getting a new unit. She was very knowledgeable and professional at the same time she was personable and cheerful. She has such a great personality and answered our many questions. Because of Melissa and her customer service, my husband and I chose a 10x15 unit and we have confidence in our transaction.
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October 2025 by Casey Strauss
Melissa is amazing. I lost my key, showed up and she cut the lock for me on the spot! Highly recommend.
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October 2025 by Maurah Smith
Kristen is so helpful, nice, and knows her job very well. Whenever I stop by, the property is always clean, and I know if I need help all I need to do is ask
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October 2025 by Acid Hermit
Love the helpfulness of the staff here at this location very kind and understanding especially Melissa! She listened to my struggles and really helped me im so appreciative and glad i rent here the prices are decent and the facility is very clean!
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October 2025 by R Kidd
Kristin was helpful with renting my unit. The property is very clean
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September 2025 by Dom
My boyfriend and I live in a small apartment, so having an easily accessible, yet safe, storage unit is important to us. I appreciate you get your own unique code to get in and out of the facility. My most recent visit it was very bust and I needed to drop off one very heavy item to my unit. All the roller carts were taken. The front desk ladies, Brenda and Kristin, noticed I had been waiting for awhile to move one item, so they went into their personal unit to get a dolly for me. Most establishments will say they can't help you out or just ignore you, but these ladies took it upon themselves to help me out and that meant a lot. Highly recommend if you're seeking affordable, accessible, climate controlled storage.
