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November 2023 by M Gotts
Unfortunately I had a pretty disappointing experience here.I came here specifically because of the equipment they use to mount/balance. I called in earlier this week to verify that they could mount/balance my wheels/tires, which was confirmed (dually, 24" wheels, 37" tires, all within spec for use together). For record, this place advertises they are "capable" of doing even commercial truck tires.Later in the day, they called me stating they were incapable of doing the work and they were concerned about damaging my wheels...While I appreciate the honesty (hence the 2 stars), and knowing the equipment they have in the facility, I can tell you that the issue isnt the equipment.While I am sure they are capable of basic services, I would suggest taking your business elsewhere for higher end applications.
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September 2023 by Olivia R.
Took our car to Purcell off of Rock Blvd. I'm Reno. My breaks were at 20% and never squeaked once.They supposedly put new breaks and rotors and said let the bedding process set it. We've taken it back 3 TIMES because of how bad they've been squeaking. Like how did you guys make my car WORSE.We'll be going to the Purcell in Fernley where management is MUCH BETTER and are going to actually fix this problem. Don't wast your money at the reno Purcell.
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September 2023 by Ivan Minsal
Great service. Very polite and professional staff. Clean and neat lobby area. Neat shop.
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August 2023 by Kris P.
Great people helped solve a complex tire purchase for a vehicle not usually for private use .
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July 2023 by Paul P.
Very helpful service and prompt attention. I stopped in by accident. My truck was acting funny and I didn't feel comfortable driving it. I asked them to check it out. Called for a ride and stayed in touch with them. As it turns out I didn't use them. They recommended a 4x4 group and I followed their advice. Kudos to them for checking my truck out and offering a valid suggestion!
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May 2023 by Joel Salmon
I had a leak in my tire they got me right in and fixed it quickly. Service is always quick and professional. Been here multiple times and will continue coming back. Thanks Purcell!
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February 2023 by Jordan Thomas
We had a flat on our fully loaded dump truck. Purcell came out & got us up and running again within a couple hours, can’t thank them enough! Great service and very fair prices!
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February 2023 by Carl Magaran
Great service, When i need a tire repaired they will have there service truck at our location with in 2 hours. They are very convenient
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November 2022 by Janice Hobron
I’ve been very happy with the service, quality of the service and pricing of Purcell. The staff is friendly and well qualified. I’ve recommended them to others and they have been pleased
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November 2022 by glorydog11
The service was excellent and Lee was very helpful and pleasant to deal with. Great customer service. Peace.
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September 2022 by Jacky Carver
We brought our RV in to check out the wheel as it was vibrating really bad. Turns out the passenger front tire was warped, and we were quite lucky that we didn't have a blowout! Our technician was awesome! Once he started working on the RV, he completed two tire changes quickly and efficiently. The lady at the desk was great! Hopefully we won't, but if we need more service on our RV, we will definitely bring it to Purcell.
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May 2022 by Paul Joseph
Went n this morning 4 a front end alignment the Tech was aw'sum n the service advisor Lee was great 2 deal with highly recommend these folks 4 fair n honest automotive needs
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May 2022 by JT Satterfield
A knowledgeable team that does good work regardless if you are there for 1 tire or 100.
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March 2022 by ALICIA APARICIO-DYER
They were awesome, they got me in right away and did the job really quick.
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February 2022 by Scott H.
They sent me out saying my car was fine 6 months of go this is what they caused they suck.
