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April 2025 by Melissa (Ryder)
Walk in say here told maybe 30 min sat here 2 hours called everyone except me then shipped me to do appointments, HIGHLY DO NOT RECOMMEND THIS PLACE, they're are multiple other quests suggest if your a walk in go some place else
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March 2025 by alan lucas
I had the pleasure of working with Clara (Last initial "H" I believe). We had a technical issue with the paperwork. She quickly referenced a colleague and even made a call to rectify the situation. That's expected, but her positive attitude and patience with me was recognizable. She was professional and friendly. And equally important, she was skilled at phlebotomy and I felt next to nothing on the SINGLE poke she made. I really appreciated her help. Would 100% use this Quest facility again
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March 2025 by Robert Casares
They appear to not like anyone who comes in there. Unprofessional and rude.
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March 2025 by Gurmeet Singh
A big NO. The staff are really rough and unprofessional. They have zero concern for customers and treat people with an attitude that makes you feel completely unwelcome. They act like they are doing you a favor. It’s clear that customer satisfaction is the last thing on their minds. I would never recommend this place to anyone.
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February 2025 by Bri Peterson
Had to drop off a sample, and they told me i had to make an appointment just to drop off a sample.
I also get some blood drawn but they told me on the phone I wasn't allowed to make an appointment for both at the same time, so I asked if I could make 2 appointments for the same day and they also said no. I asked if I could just walk in and they told me no.
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February 2025 by Dakota Joe
The woman who helped me was good, however I'm tired of being bullied to make an appointment. I know that's the preferred method but when the times available do not work for the tests I need done I would appreciate it if your staff would back off on giving me a lecture about being a walk in. The door says walk-ins welcome, but it sure doesn't feel like it.
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February 2025 by grandmatarah
It is not the offices fault. Website would not allow me to make an appointment for my company's annual health screening. I called the phone auto could not understand my name. I know the offices are to busy. But please I would just like to get this over and done with. I can't get an appointment. I have tried for a hour!
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February 2025 by Ezequiel Valdez
Too much waiting time
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February 2025 by Larry and Sigrun Coffman
Appointment and service easy to access, and satisfactory.
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January 2025 by Stacey Azevedo
I am not fun to draw blood from. I have no veins and usually leave bruised up. I will never go to any other lab again. Both times I have been here the staff is very welcoming and kind. The young lady today was so amazing I never even felt her put the needle in. I always look away and I turned back to see if she was going to get started and she was already filling up a vile. AMAZING!
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January 2025 by R Phillip
Daisy is rude, unprofessional and thinks she can act any way she wants because there's no onsite manager and refuses to give information to file complaints against her behavior.
Had to call the corpotate office to file a complaint against this experience.
Was told by others in the waiting room they had similar bad experiences.
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January 2025 by Micah Matheny
So far it's been the best place that I've had blood taken
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January 2025 by Tyler Ellis
I don't know what it is about Quest, but they do not honor their hours of operation. This office is supposed to open at 6:30 in the morning, I made an appointment for 7 AM. The office wasn't open, and it wasn't until 7:05 that an employee showed up. People were waiting ahead of me.
I've had a similar experience at another Quest location too.
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November 2024 by Gaius Gracchus
Horrible company. First, they don't honor their own appointment system. You can go through the trouble to make an appointment at a specific time then check-in, but they will still make you wait and take people first-come-first-served. I waited like a half an hour while people without appointments went first.
In addition, they don't take BlueCross/BlueShield in NV - which is amazing given they are one of the biggest insurers in the country.
They tell me this after I've shown up (fasting) and waited a half an hour to be seen.
I hope this company goes out of business - they suck.
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November 2024 by Marie Bell
We were given a lecture because we were 15min late due to an accident on the freeway. Only one other person in the waiting room. We knew that we may be treated as a walk-in because we were late. Did not expect to be treated like a 5 year old by their kindergarten teacher.
