Got great help from Dee with a water filter issue I was having. She was super knowledgeable abt the filters and helped me pick out a new one to replace the old one. Also helped me return the old one that was causing problems. Overall incredible service.
September 2025
Despite being absurdly busy during the Labor Day sale, Michele went above and beyond, both on the phone and in person. Best customer service I've had in a while
July 2025
I live in another state, and I come to Reno Rei as they have knowledge of the outdoors. Plus they provide amazing advice on what to purchase.
