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March 2024 by Bev Uipi
Great stay! Rooftop pool, spa on 4th floor for massages, microwave on 3rd floor only, 5 minute walk to casinos, and quiet at night!
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March 2024 by Glenn Picard
Great Bocce ball
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March 2024 by Mike Jordan
Great Lunch!
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March 2024 by Susie Noland
A very quick trip for me. Bed was comfortable… good pillows! Super efficient black-out curtains. Plenty of plugs and usb plug-ins by the bed. LOVED the Aveda products! Would have liked to have had a water bottle in the room.
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March 2024 by Mark Griffin
Awesome hotel, very classy, comfortable, great customer service. This is the place to stay when you are in Reno.
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December 2023 by Bryn S.
Not good. Parking advertised at $18, I get charged $23. The rooms were all filthy and disgusting. The location is not the greatest. Why did I not stay at the Pepermill? I don't know. That was my mistake. For a mediocre high priced room you get a crap shoot.
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December 2023 by Georgia Frank
Cute room with a trout on the ceiling. Interesting. Rooms were nice n clean . However, no way to crack a window for some fresh air was my only complaint. Also it was a shower only room.
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November 2023 by Cristina A.
Highly disappointed. For the most expensive room in Reno, you will not even get a bottle of water in your room,your room will be very small, it's the only property in Reno that you pay for parking ($18 per night), and you'll need to walk blocks to re-enter the property if you choose to explore downtown- it's in a not so great part of town, not to mention the most basic cable tv with very limited channel availability. Don't waste your money, check out other properties that don't price gouge you because of the brand name! You can also find better food for a better price elsewhere...$18 for a "smash burger" thats two pre-formed patties instead of hand formed. It's also so spicy it's inedible to those who can't tolerate spicy foods. They need to list the toppings better to indicate there are peppers or others spices. The only positive is the service but that in no way substitutes the negatives. As a local who has stayed in multiple local properties I can say this was the worst experience I've had in a while.
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November 2023 by David Webster
If you are looking for a place that doesn’t smell like smoke and slot machines making noise all the time, this is the place to go. The have a nice bar, lots of art all over, view of the river on the patio, and a Bocce Ball court that is fun for all ages. The valets are the best. They really provide great for a welcoming experience. They will even warm your car up for you on the cold mornings. But, there is one thing I want to call out to help them improve on. The concierge lounge was weak. The had nothing out for happy hour or even cookies that you come to expect in the evening.
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November 2023 by Josh Encarnacion
Caleb is absolutely amazing! Thank you so much man for making our check in process as smooth as it could ever be. ? Someone give this guy a raise he’s definitely the reason why I’ll be coming back. ?
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November 2023 by J. Hummer
Nice rooms, friendly staff. Excellent bar room for playing games . Awesome centralized location with many shops and restaurants within walking distance.
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November 2023 by Zach Nix
Mel, our bell service helped us and was a pleasure to talk with, gave us relevant advice and he is definitely a keeper! Service was helpful and the rooms were cleanWalkability: In walking distanceFood & drinks: Good food! Help us with coffee and room
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November 2023 by Brian Weber
I have stayed at a lot of Marriott properties and this was one of the better ones. My room was clean when I arrived and the hotel staff was very helpful. The common spaces on the hotel were clean and I enjoyed my stay.Rooms: The room was of a nice size and comfortable.
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November 2023 by Fionn Rooney
The hotel its self was pretty good the rooms were nice. And the staff was super nice and supportive, but the R lounge wasn't stocked and the coffee was often from at least the day before.
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November 2023 by martie vlcek
Went for a quick breakfast. After being ignored for 10 minute we put our order in and waited 30 minutes before we left without eating and have no further interaction with us! Worse was the manager chased me down and gave me a hard time for leaving. And he tried to intimidate me. Wow!
