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February 2024 by Lee D.
Quality/Quantity - Got a new pair of running/walking shoes. If you are following, you already know I have been shopping for a new pair of Hoka shoes. And I finally found a place that had what I needed and wanted. They actually had my size! Thank you. I did not know Hoka also made slippers...? Might have to get one in the future also. My wife got a pair of shoes also and put another pair on hold in their Sparks location. Future review to follow. This location has a decent selection of high end good quality shoes for running and walking. Atmosphere - Good size location. Clean and well organized. Obviously supports the running community, see all the pictures. Open 7 days a week from 10am to 5pm, 6pm, or 7pm. Service - Two team members helped us, both were good. But Scott stood out. I watched him help others, then my wife, and then me. He is very passionate about his work. And an amazing hard worker. They are also willing to order for you if needed. And match prices. Price - My wife paid, but I think we spent approximately $250 here, not including the shoe we will pick up at Sparks. It pays to pay for quality. Owner Comment - Congrats on your success since 2011 and with your 3 locations. It's so great to see small local businesses thrive. Support local!
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January 2024 by Meghan S.
I wanted to get another pair of hoka shoes, and again, I couldn't have asked for better service. I got the hoka stinson 7 and love it . I especially liked the lady who helped me tell me that there was a better hoka shoe - the bondi rather than the Clifton 9 for more comfort come baseball season when I'm on my feet more. I'll definitely recommend this store as you can't go wrong with the knowledge from the staff and the great customer service.
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January 2024 by Kevin C.
Have been going here for a while to get my running shoes. Always amazing service with knowledgable and experienced sales people working. Had the best experience today at the Lakeside store with Alden on an exchange of shoes. He was funny, knew his running shoes, and happily exchanged my shoes without any reservations. Thank you for your help Alden and for being so personable.
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October 2023 by Samantha P.
It's definitely been a while since I've been to this location. I was an avid runner in 2013 or 2014, and frequented this store for running goodies. I would come to the store back then for their weekly Sunday runs. I'm not sure if they're still doing them. But the team was always great at organizing and motivating the group of us for the runs itself. Lately, with my most recent visit, it's because my mom and I had visited the Sparks store, and they didn't have my mom's shoe size in the ones she wanted. So Leland called this location to place her size on hold. We showed up and her shoes were brought out. She ended up not buying those but a size larger. The whole process was super easy and convenient. Definitely recommend these guys for running, or walking shoes (as that's what we bought them for, walking)
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October 2023 by Nancy S.
The people here are always helpful and nice. They always have the shoes and size I'm looking for. I brought my mom here and she was in a scooter. They were so accommodating and got her fitted for a good pair of shoes!
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October 2023 by Joseph Yates
Having recently moved to the area, I was happy to see a running store that fits you to the shoes your body needs. Few stores have staff that understand the needs and have the knowledge to make good recommendations. This store is top notch and worth my 30 minute drive. It is the only store I go to for running equipment.
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October 2023 by tom s
Great little place. Very knowledgeable folks, very helpful. Found me the shoes I needed, made sure they fit, and I was in and out in no time. Need running gear? Go here.
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October 2023 by Deborah Glasener
Have some foot issues that required a good shoe. So nice to have someone spend time fitting me with just the right shoe. So patient and knowledgeable about the different brands and styles. You just don't get that kind of service at most shoe stores. Will definitely go to Reno Running Company again.
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September 2023 by Aubrey Lyhne
This place is awesome! I went in today as a beginner and the staff listened, cared, took pride in their work, and had me leaving happy. They took their time to make sure that the shoes I was leaving with would actually work for me and help (we went through like 6 different pairs of shoes and did a running test to see how I run). I can say that after 1 run I already feel way better. I run further and my feet are happier. Thank you for being so kind to my son and helping me every step of the way. I will not ever go to another running store.
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September 2023 by Carol Eberhart
Staff was extremely helpful and showed me several styles to meet my needs. There were several customers in the store and staff gave them all attention. So refreshing to get personalized service.
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August 2023 by Zoe T
Amazing place. The employees were so helpful and gave all the information that was needed. A wide variety of shoes gave lots of good options. Overall it was amazing.
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August 2023 by Hal Taylor
I am a high school football official with very flat feet. I needed a new set of shoes for the coming season. Sales person was incredibly knowledgeable, both in terms of the shoes I wanted when I came into the store (Matching shoes I had used last season and was very happy with.), and with possible alternatives that might also be good for my use. The experience left me convinced that I had made the right choice (I did end up buying the same shoe as I used last season.). (Incidentally, the sales person who helped me last year when I bought last year's shoes was likewise very knowledgeable and helpful.) Very positive experience.
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August 2023 by Erin S.
I had a great experience the women working the shoe section, however, the manager this morning was so horribly mean to her and not at all welcoming. I feel bad for anyone that would have to work with someone like that regardless with what happened to them that morning. I believe the managers name was Brian or Ryan. Do better and be kind.
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July 2023 by Jamie Babcock
It was my lucky day that I came in when they were not busy. I received great service and was even able to chat for a bit about all the new shoe technologies with brands they had in stock and ones that hopefully they’ll get in stock. I purchased the Hoka Mach X and I am very happy with it. This is a great do it all shoe. I would say this is a stable neutral shoe that fits true to size.
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July 2023 by James Galatola
They did a shoe fitting for our neurodivergent 14 year old. The person doing the fitting was incredibly patient, skilled at communicating with her in a way that got results and did an excellent job getting her into the right shoe. It was a great experience and we cannot recommend them enough
