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November 2023 by Edmundo R.
I've had good experiences with Ricks Total Car Care. I haven't had any oil changes or groupon deals so I haven't experienced what other yelpers have. I have taken my Ford truck and my Honda in and have been given decent quotes for the work needed to be done. I don't expect cheap labor but the prices I paid for the work I needed was fair. This crew doesn't seem to opt for just being parts changers, it seems they actually want to fix the issue and will not choose the most expensive solution either.
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September 2023 by Kim Sydnor
DO NOT TAKE YOUR CAR HERE!!!!! DO NOT GO TO THIS SHOP!!! New owners are total rip offs!! They replace parts that aren’t broken and don’t honor warranty of their work!! Their repair lasted less than two weeks before same issue occurred again and they REFUSED to fix it with charging me a second time!!!
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September 2023 by Kim S.
DO NOT TAKR YOUR CAR HERE...THEY WILL RIP YOU OFF!! New owners are horrible!! They do lousy work and then do NOT honor their own warranty!! We had my car fixed and same issue happened two weeks later!! The REFUSED to honor their own workmanship and wanted to charge us again for the same repair!!!
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August 2023 by Mercedes M.
Came in a pinch as someone ripped the gasket out of the back passenger door of my car. They were so nice to fix it the same day! They absolutely did an amazing job on fixing my car! Thank you so much!
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July 2023 by Andy Pennington
Great customer service and they got me in and on my way in no time. Totally recommend!
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May 2023 by Sophia Wass
Went to this place based on Groupon and I don’t think I’ll use their services again. Paid $10 extra for oil disposal, asked for a tire rotation and that wasn’t done. I was also told my fluids were going to be topped off and that didn’t get done either. When I got my receipt it also started that it was the blend oil when I asked and paid for full synthetic. What they actually did and didn’t is up in the air and I don’t like feeling that way with my vehicle. Thanks but no thanks.Service: Oil change
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May 2023 by sharon Fritter
This is my go to Automotive Shop.Ricks is the best.Frrindly and willing to work with you no matter the case..Would recommend to anyone..A+ serviceService: General repairs & maintenance
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May 2023 by Matthew S.
Rick is an honest and reliable businessman and a pleasant person. It's clear that he handles his business with the highest level of integrity and professionalism. It's clear that Rick takes pride in his shop and holds his staff to high quality standards. Though very busy, Rick took the time to personally inspect my vehicles brakes and assured me that they were in great shape. Many shops will take every opportunity say that the brakes are bad just to try to pressure you into buying things you don't need. I don't expect the owner to personally look into every single job I may need, but my partner and I were very concerned about the brakes and he provided us peace of mind by going above and beyond for us. Great first impression! I feel like we were taken care of. So much so that I wanted to share my experience because good business deserves good word of mouth recommendations.
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March 2023 by Drew C.
Great experience with Rick's. Found the shop through Groupon & went for a synthetic oil change at a great price. Friendly people and had me in & out pretty quick. Just make sure you set an appointment over the phone vs just showing up and expecting them to take you in immediately like Jiffy Lube.I also had a check engine light on and they ran the diagnostic for free, which usually is a premium service at an additional cost at other shops.Ended up being a non issue so he cleared the codes and all is good now!Definitely would recommend/will come back for services if needed.
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February 2023 by Mr. Thomas
Ricks Total Car Care have serviced my aging vehicle several times. Great friendly local business. Affordable prices with quality work. Will be retuning soon for needed brake work. I strongly recommend Ricks Total Car Care to all Reno/Sparks locals.Services: Steering & suspension repair
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October 2022 by Stefani Nunya
Great guys that not only did their work quickly, but also thoroughly. They quickly figured out what was wrong with my car after multiple other mechanics couldn't figure it out. They gave me a fair price and didn't try to pull one over on me like some mechanics will try. I was greatly impressed, will be back and highly recommend.
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September 2022 by Ariel Dorn
Rick is amazing. My sister and my Mom recommended Ricks Total Car care to me. My first time ever visiting today and he was very professional and nice to me. He was thorough and explained things very well. He did not try and take advantage of me. Armando did great on my oil change and was very friendly. It's nice to go to a place and know that you aren't being taken advantage of because your a woman. I will be coming back again and will recommend Ricks to anyone.Service: Oil change
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September 2022 by Nini H
I was very impressed with service I received at Rick's. I had a Groupon for oil change and tire rotation. The service was quick and efficient and way less expensive than my previous oil ? change I had done on my car at Tires Plus and I have a credit card with Tires Plus. I will be taking my car back for more services when and if needed. Rick advised me on things to look for due to the mileage on my Lexus and recent new tires.Thank you for a great experienceKenaServices: Tire rotations
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August 2022 by Darren S.
I had a cabin fan problem and took my car in to Ricks. They told me they would call me with an estimate. 4 hours later I called them and they quoted me a price for the repair which I thought was too expensive so I told them I would just come pick up the car. When I got there they charged me $125 for the estimate which is supposed to be free under NV state law. Don't go to this shop and if you do get everything in writing before you give them the car. Rick's SUCKS!
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July 2022 by Thomas Guillen
Great place got my car worked on 3 times my pockets were never disappointed these guys def know what they are doingServices: Steering & suspension repair
