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June 2023 by Didz W.
Young people working the thai kitchen and mixed up my order. Food was salty then usual. Felt like the food should've been showed loved. Poor customer service. Didn't meet my standards.
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May 2023 by Butterfly H
Great food at an affordable price, fast service. Genuinely don't know why it's rated low
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May 2023 by Nico Blacc
The food is great. It’s affordable and the service is wonderful the people are very nice.
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May 2023 by Yudi Prasetya
great customer sevice.the lady wasbso nice
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May 2023 by Haslie
Got my order mixed up. I always order Bangkok Chicken and rice noodles and this is what I got.
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May 2023 by Haslie
Got the wrong order today and I will take it back tomorrow. I always take 2 buses to get there for the Bangkok Chicken and rice noodles. Only thing I will eat. It is always good.
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March 2023 by Mariah Lopez
Great food but a guy wasn’t wearing gloves and he was touching the food (not just the containers and tools, THE FOOD!!!). I don’t know where those dirty nails have been but it shouldn’t be in the food, not the kind of extra flavor I want
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January 2023 by Maria G.
First time trying Ruby Thai's Kitchen. Every time we are by the food court, we always see Ruby Thai's Kitchen with a long line. So we decided to try it this time. Ruby Thai is like Panda Express in the sense where food is already cooked and you just point to the food you want. There was only one girl working the front counter, fulfilling everyones order. She was friendly and was very hefty on the portions she was giving to customers. (Which was nice). You have the option of picking fried rice and/or chow mein. The customer in front of us had order half and half, and we followed suit. And then you can choose 1-3 items from the array of foods they have available. We choose Walnut Shrimp, Mango Chicken, and I can't remember the other item (sorry) The fried rice and chow mein were bland, no flavor at all. The items we picked had flavor, I wouldn't say it was the best I've ever had, but I will say that it was better than expected coming from a food court at the mall. When we came to the register to pay. Another employee had started her shift and was manning the register. One thing that grinded my gears, was afterwards I had received my digital receipt stating she had added more TIP. Turned me off so quickly that I made up my mind to not get food from this place ever again. Sorry, I don't like to give bad reviews. This was just my experience.
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January 2023 by Henry Stone
Depending on what you get and when you
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January 2023 by Jahmila Santiago
Good flavor but the chicken is too chewy
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January 2023 by Winston
They have outlasted multiple restaurants in the food court but now their service could not be worse. Not one person left remotely interested in being courteous to their customers.
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December 2022 by michelle r
no longer worth spending money here, they don’t even let you get double shrimp anymore. good quality has gone down.
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November 2022 by Kush Sharma
Noodles tasted frozen
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September 2022 by Joshua j. Cook
Very very very disrespectful workers.Unhappy people that take it out on customers. Food isn’t worth the attitude.
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September 2022 by Karina
They charge for chopsticks. I've never heard anything so ridiculous, price gouging at its finest!