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March 2024 by Pilar Neiman
Every single time I come here there’s either a forgotten item in my order, or they tell me they’re out of something but I find it the minute I walk into the store. Customer service is hit or miss too. Most of the employees are rude. Only go here when I can’t make it to the sparks one. The sparks employees are AMAZING.
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December 2023 by Doris M
Love this Place always stocked for Licensed professionals . Friendly Environment.
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August 2023 by J M
Nowhere does it say it's only for stylists and you need a license. I looked like a fool trying to buy things here.
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June 2023 by Diane Simon
great girls and service! thank you
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October 2022 by Susan N.
Terrible customer service. The staff offers no product help or location of products. Very unprofessional setting for licensed practitioners.
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January 2022 by Maureen Virden
If you don’t have to go to the store would be the best suggestion for anyone!! First of all the worst service ever and they don’t have return policies on their items or signs. never shop there
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May 2021 by Jenell Tarpey
Be kind to the staff. They are EXTREMELY short staffed usually at all times because of the lack of care and urgency to hire or help coming from upper management. They are doing the best they can. Be patient with them.
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February 2021 by Judy Olson
As always, Very Helpful
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January 2021 by Joseph Coffell
Was refused business due to the fact that I am not licensed. Wow. Never was refused business before. Don't waste your time here.
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May 2020 by Lisa Campbell
Love the staff here, so helpful! And I can usually get what I need.
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October 2019 by Sasha B.
Always a pleasure to shop here!! The workers are helpful,knowledgeable and cheerful..I must mention Krlsey, Melissa and Jovannah..great staff
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May 2019 by Brittnie
The girls that work here are incredibly rude. They act like there above you. I dread having to come in here.
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November 2018 by Charlie Lewis
They shouldn't be letting just anybody walk in and shop if it's just for people with a Cosmo licence. Like, just take my money or have a sign so I wouldn't have walked in in the first place. It didn't say strictly professional shop or non licensed people can't buy.
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November 2018 by James Lopez
Como me know that your friends JamesLoepez what
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October 2018 by Mary Ann F.
I was thrilled to see this store here in Reno, Yahoo! They have all the top brands of hair color, shampoo and conditioner, hair spray and nail polishes too. The prices are very competitive to be sure. The staff was very friendly and accommodating towards me, gotta love that! I have yet to choose a new stylist so my daughter does my color for me until I do... They have IGK brand of products which I adore, it's the lower price brand of Oribe which is epic but super pricey. I purchased exactly what I was looking for and more. The best beauty store ever!
