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April 2024 by Brandon G
My wife called and reserved a room on Easter Sunday. We showed up to check in and was told about a $100 dollar deposit that they had to hold, and told us "we'd get it back in 3-4 business days". We though ok, no big deal. We literally showed up at 6pm and left first thing the next morning. We left the place in immaculate shape, as if nobody even stayed there. We have yet to receive the deposit. I have a feeling that the "Deposit" is a scam so they can make an extra 100 bucks. If I ever get my deposit back, I'll change my review, but until then, don't waste your money!
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April 2024 by Aaron Cantu
The revamped casino was
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April 2024 by Diego Ramirez
It's alot better then when it used to be the sands it's completely remodeled fast easy check in and it didn't smell like smoke everywhere.
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April 2024 by Winston
35 minutes to receive our order. Well under capacity but obviously understaffed.
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April 2024 by Zohar Yx
Room was not clean.Used coffee pod on the floor, and hairs in shower & inside the bedding.Pool & hot tube are not working at the moment.
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March 2024 by Michael Lazowski
Very nice upscale resort. I would say the cleanest casino in Reno.Rooms are clean and new. Mattress was very comfortable.JPaul steakhouse is outstanding and Hanna’s table has an excellent breakfast.Definitely stop back next time I’m in town.Rooms: Clean and comfortable
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March 2024 by Greg Paperin
It's a building site, not a hotel.Around 8am some drilling started next to our room. It was so loud that one could not hear each other talking in the room.Front desk told that this was "planned" construction that can start as early as 6:30am.Nobody warned us at the time of booking, or when checking in.So: if you plan to actually get some sleep during your stay, avoid J Resort!
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March 2024 by Thomas Beard
Just visited casino
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March 2024 by Domenic Stockton
Noteworthy details: Much better than the Sands used to be.
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March 2024 by Eduardo Urbieta
BEDBUGS IN THE ROOM'S BED, THE CLEANING STAFF LEFT THE COFFEE MAKER DIRTY, a comfortable and apparently clean room but THERE ARE BEDBUGS (BEDBUG)Rooms: They are comfortable, but THEY HAVE BED BUGS, THEY BIT ME AND I FOUND A MEGA BED BUG IN THE BED IN THE ROOM
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March 2024 by Just Floor it!
Since their remodel, I have given them another star. From 3 to 4 and soon plan to give them 5 stars... great change, in my opinion.
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March 2024 by C M
They did an amazing job on their remodel from when it was The Sands.Also, at the time of this posting, they are currently renovating their buffet as well. Hats off to casinos who are keeping their buffets, and their prices were also a good deal . Because of this, I always recommend J Resort to family and friends coming in to Reno for a vacation or a few nights stay.Food & drinks: Before they closed their buffet for remodeling, it was very nice and good food quality. I'm certain the new and improved will be even better
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March 2024 by Mark Griffin
Great value, rooms have been remodeled, centrally located. I strongly recommend it. Next time I visit here, this is where I'm staying.
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March 2024 by Cory Thompson
Great face-lift but a lot of underlying issues.
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March 2024 by Raymond Jordan
Noteworthy details: Floor security rude food prices ridiculous
