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January 2024 by Cynthia R.
So happy that they're opening at 9am for us early birds. Great prices and love the store pickup option. My only complaint is the horrible music. They should have quiet hours in the morning for us noise sensitive shoppers.
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November 2023 by Tina H.
If i could give a zero review i would. So disappointed ... my dad left his cell phone in a dressing room YESTERDAY. He realized it when he got back to work after his short lunch break. He drove back at 5pm to check and see if it was there ... and he was told it wasn't. He saw a younger gentleman with 2 phones in his pocket but he didn't want to accuse anyone. His girlfriend called and spoke with the manager and informed her we tracked the phone back to the building so someone there had it. She was extremely rude and unhelpful. His girlfriend stated she'd file a police report and press charges. I called today and Crystal answered. She was extremely helpful and stated "someone turned it in today" THANK GOD is what we thought... till we picked it up... the phone has been completely wiped clean as if someone was going to attempt to sell it, then got scared from his girlfriends call and decided to turn it in. My dad is an older gentleman and he had sentimental pictures of his grand children that will never be replaced. It saddens me this new generation has no values ... no morals... and the management has no customer service, or realization that the customer is ALWAYS RIGHT. I can only hope someone from upper management finds out who turned it in, and punishes the "finder" accordingly. Although, with todays day and age, we know they will not even receive a smack on the hand for the years of photographs that were stripped away from my father. Shame shame. Whoever you are, you broke more hearts than just one.
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June 2022 by Henry M.
Good selection of clothing. Last night I went into a Kohl's bc I needed belt. I normally go to a Burlington factory store bc if the lower price but I couldn't find anything there. But I found what I needed at Kohl's and at a surprisingly competitive price. Good selection, good prices, clean store & good customer service. That's Kohl's
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January 2022 by Kyle P.
We went here for an Amazon return, located all the way in the back of the store. The line was pretty big, but the worker called for help and it took less than 3 minutes until our turn. Once we were up their the process was very fast and simple. When the return was done we got a $5 coupon to use which was cool.One thing that I did notice is that the floors are pretty dirty. You can see trash and papers everywhere.
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January 2021 by Hannah W.
I was a bit irked by the customer service I received when returning some amazon purchases. The young man working at the amazon return kiosk felt very comfortable stating his negative opinions of people buying pet food items on amazon which is what I was returning. In covid19/20 times I simply feel safer ordering items online when I can. I don't know if he just does not like his job, but both times I have encountered Jacob of Bullhead City, AZ he has lacked in his customer service skills. I simply responded with, "it's convenient", smiled, and held my tongue. He is rude.
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December 2020 by Nonda M.
I just love to shop kohl's. With all the coupons and my 30 % off the entire order I saved over 350.00 dollars . Thats no joke in my wallet. All name brands, so much to choose from. The store was clean and not cluttered. Plenty of room. Little Santa helpers everywhere. I got my basket of goods and waited in line. Only 7 people in front of me. Long story short the customer in front of me forget something so she had to step out of line. I moved forward. So in about 6 minutes there's only 1 person in front of me, I saw the lady coming back and now the line was 15 deep. I said to her, I've saved your spot. She looked at me like , really , she was so happy. It made me feel good.
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December 2020 by Amy O.
First time using this as an Amazon return.Figured it would be best to go during the week.Called to make sure the Amazon counter was open.They should really make a separate # number for Amazon, than going thru the whole Kohls menu...Amazon counter had moved, and now between the home section and cooking..No line!!! Received a printed receipt plus 25% in store coupon..I don't shop here for myself.. but maybe for others.