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November 2024 by Marina Thibeaux
Your Internet service is so bad
Every time that I want to use it nerve work
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November 2024 by K K
Terrible, dishonest company. I should not have to explain to you and ask permission to close my account. If I want to change internet/phone providers, it is my right as an American to do so. I'm so happy that companies like T-Mobil and EarthLink are building services that are destroying your monopoly.
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September 2024 by Diana Ortiz
Customer service is very rude
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August 2024 by Gabriela Freeland
7/17/2024 11:30am I came to make a payment since I opened the door, was two representatives, the older gentleman was busy with two seniors customer help with phones issues, another was a female sitting at the podium,she saw me ,nothing polite, no "HI",her no asking why was visit", with the finger shows " you checked first "the computer has issues and I did I can, after she get out and walked away back to the store, I have cataract surgery so I wear hat,sunglasses was hot ? ? day, she back after 15 minutes, I was sitting waiting, another person was busy, I get up and start walking to her,put her ✋️, she had a bag chips o cookies, don't give a chance to be close to her,mean face told me "what you come "I told ,payment "she makes a fire eyes to me, my system is down I can do nothing ",so I told her you see me and you "disappeared " I don't let know, I saw the another representative,was help to another's customers with computer with no problems, we was only 3 customers, I would know her name,payment $197.00 ,for treating me the worst,?????she continued eating her mouth was fully, no polite, you take charge
$5.00 to make by phone, after i called was Texas,i tell all the details above ,any time i been try to sell me cellphone and service!!!, also i notorious a lot issues with cellular services, why !!!,mb happened often most we are seniors, she hate customer service ? ???? ,what hell she does in wrong ??place !! Paying her bills ,we make growing,I'm working hard to earned my paycheck make a complaint ,and AGREE WITH ANOTHER'S CUSTOMERS COMMENTS!! FIXED MANAGER NOW,WE WILL MOVE ,WITH THE CREW MEMBERS ARE RESPONSIBLE, RESPECTFUL, WITH US....I don't social media ??
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May 2024 by Cj War
this place never staffs there store with employees when they know there will be alot of customers wait time sucks
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March 2024 by O'Shea S.
24 hours without internet and no stimated time to fix. you guys are really dropping the ball on this one... AT&T is about to get a lot of new sign-ups in Cold Springs!
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March 2024 by Philip Bair
This is a review for the staff of this particular store. They are knowledgeable and helpful.
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February 2024 by Charles Schomaker
Friendly personnel knowledge
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February 2024 by Laura Fowles
The manager and sales person of the store are very nice. Spectrum is a horrible company that steals from customers, I returned my equipment 2 days after the billing cycle and the charged me for the month, eventhough I had a medical issue and could not return it sooner, Stay away from this company who does not treat the customer right. ATT is less expensive and has better customer service.
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November 2023 by Randy Mars
Poor customer service
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November 2023 by Mark Stevenson
Helpful staff and friendly
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September 2023 by Connor Price
Horrible internet service and horrible customer service. They lied to me about a promotion and also their internet is so bad that I failed a math test which cost me almost $1000 dollars, 4 months, and a permanent bad mark on my GPA at college. I hope you all burn for this.
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August 2023 by Victor Eassa
Completely unreliable internet that they are unwilling to compensate for. I have had 4 technicians come to my home and have called customer service well over 20 times to remediate these issues. Choose literally anyone else in reno.
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July 2023 by gaby deleon
Kaitlyn is awesome helped my senior mother out today I’m very satisfied with my visit if you ever need a good representative go to Kaitlyn ☺️
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June 2023 by makzzmaine's daily vlog
Noo one is here to help you ever, and when they are they lie and say your box belongs to someone else when there employee's are the ones who installed it !
