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December 2023 by Inge Tiegel Doherty
All suites hotel rooms with nice amenities like free buffet breakfast every morning, business center and in lobby mini-mart. The hotel also offers a workout room, pool and jacuzzi. Very friendly and helpful staff as
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December 2023 by Chris Young
We love this place we try to go before the snow hits hard always beautifulRooms: Find it very clean and love the way the room is set up
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November 2023 by Indigenousskin33
Stayed here for an out of town trip for my job. One thing I have to say is if you plan on staying here bring your own towels because the towels in the room we stayed in #230 were dirty. 179$ a night and most of the lights in the room did not work. The location is very convenient. Right by the freeway gas station and store basically in the parking lot.Noteworthy details: Towels were dirty. And the lights in the closet and over the bed did not work.
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November 2023 by susan Potenza
The room I rented was comfortable enough, not very clean. It was next door to the workers lounge area and there was a bit of noise. The issue came when I checked out, I had a broken clavicle so I had a friend come help me with my luggage. I paid the $224.00 charge and then left. The hotel then charged me $792.00 on top of the room rental. They refused to give me a receipt and said their accountant was on premises but I was hung up on when I asked to be transferred. PLEASE DON'T TAKE THE CHANCE OF BEING RIPPED OFF. THIS PLACE IS RUNNING SOME KIND OF SCAM.
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November 2023 by Geklng Armada
Clean spacious room, functional for working Travellers. Price point is on the mark. Breakfast is adequate. Excellent location, close to retail,restaurants & service station.
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September 2023 by Christopher Sevy
Terrible customer service. Dirty and unclean lobby, cups and trash left for two days by staff.Food handling is questionable. Personally I saw new oatmeal just dumped on top of old gross oatmeal. Other food was overcooked and subpar.The room was missing a mirror and the bathroom door did not lock. Stained and torn carpet in room and hallway.Front desk service is unprofessional. My son left a lightning cable in the room, when I asked to have it shipped to me the front desk clerk asked me to purchase a FedEx label and email it to a Gmail account.This hotel has me questioning my loyalty to Marriott. I'm beyond disappointed.Noteworthy details: Unclean
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August 2023 by Jedi Master ASU
Nice clean room and service at the front desk was great. We got a room that was large and quiet. The free breakfast was decent.
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August 2023 by Manvir Badyal
Great location and super clean hotel! The breakfast and happy hour bar is a super ++. Kids and family will enjoy the stay, close to shopping and restaurants. Great to get on and off the freeway. The location is super convenient. Staff is always friendly and helpful!
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August 2023 by Boris Guevara
We stayed 3 nights. Rooms were super clean and the building was modern and looked new.Breakfast was great and loved having parking and gas stations and other stores right
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July 2023 by Deanna H.
Great hotel ! Staff was amazing, the rooms were nice n clean. You can connect your Netflix to the tvIndoor pool was good. The continental breakfast was ok. Easy off the freeway location!
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July 2023 by B F
Nice rooms comfortable beds and free breakfast make this a nice place to stay while we worked in Reno. Staff was great. They didn't replace our dirty towels or clean the room Saturday while we were gone. Not a big deal but we didn't know to expect it. Overall definitely recommend.Rooms: Ours was a double queen as our grandson was traveling with us. Had a sitting area with small couch and chairs plus a desk. Small fridge coffee maker and microwave as wellFood & drinks: Breakfast was included. Eggs sausage potatoes Oatmeal cereal toast bagles juice milk coffee lots of variety. Saved us $ on 2 meals we didn't have to pay extra for.
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June 2023 by Elizabeth H.
We drove five hours to this hotel to visit our family. We booked through our military benefits and we believe our room was canceled because someone paid full price. But they claim our reservation was cancelled by the computer because the charge didn't go thru. Our card was charged and we got several emails to check in. Also we received an email even as the front desk rep said our room was canceled automatically by the computer. We have never had this experience with a hotel, every single time we've had someone reach out to us or at least an email to cancel the reservation. The front desk rep said all the rooms were full and that the manager was not going to be here until tomorrow. Then told us to move out of the way when were still trying to understand what happened. Really disappointed to see how this hotel treats people with military service. I will not be booking with this hotel ever again.
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June 2023 by Lesley R Evans
Despite having a profile that states I need feather free room we found 4 feather pillows. Fortunately 4 feather free pillows were eventually provided. Housekeeping and front desk need to ensure that requests are fulfilled. Disappointed with this serviceBreakfast was OK as my husband loves American breakfast but I am not so keen. So for me toast is the a answer. Cereals were all sugary and plain cornflakes would help.
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June 2023 by Brian Hamilton
We really enjoyed the hotel, its room design, and its staff. The ONE thing that lowered my rating is that, for some reason , they decided that the morning breakfast should have FOX News playing loudly.It's fine if someone wants to watch their propaganda in the privacy of their own room. But to have it playing in a public place where you can't get away from it will not convert people's politics, it will alienate them from your brand.I am currently Bonvoy Gold and have Marriott status for 29 years. And this was anything but hospitality.
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June 2023 by Gil Trujillo
Great place to say. Very clean and quiet. Very friendly staff. The only issue we had was that the bathtub was very slippery. There was no mat or non-slip coding. No big deal tho.