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January 2024 by Stephanie Downs
Cute clothes for bigger girls ? ? prices are kinda high but they always have sells going on
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September 2023 by Nico St
The saleswoman here is really very nice, unfortunately we didn't find anything suitable
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August 2023 by Je suis Moi Sena
customer service is outstanding, prices are doable, and they have comfortable and stylish clothing for bigger women
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July 2023 by Dyonda L.
I recently went in for a visit to torrid to return some glasses that unfortunately broke shortly after I bought them. I have the receipt so I thought it would be no problem to bring the product back and just exchange it for a new one the cashier Lou was extremely rude unfriendly and I thought maybe she's just having a bad day. I seen a couple cute outfits that I wanted to get I was on lunch and decided to come back another day went today hoping for a different experience and unfortunately it was no better than the last Lou was still extremely unfriendly rude had an attitude of superiority that did not feel good at all. I've been a customer with torrid for years and never had that type customer service like that besides these last two times. Please develop a training system that teaches employees customer service and treating all customers equally. I don't know if it's a race thing or know what the issue could've been. The other employees are always welcoming and always polite if you don't wanna work in customer service with all different type of people with different backgrounds then do not work in this type of field.
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July 2023 by Andy B
The clothes are super cute here and the staff is really nice.
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June 2023 by J M
Kinda looks like Ross the further you go in the back of the store. Only up front looks nice. Customers disrespect the establishment and just leave stuff everywhere. They don't have Alot of items that aren't clearance.
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April 2023 by Tracy Blair
Today was my first time in Torrid and I had gone there to get a gift for a friend. The ladies working this afternoon were helpful when I had questions and very knowledgeable of the current sales and the additional sales in the clearance section. I left there happy.
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March 2023 by Tracy B.
Today was my first time in Torrid and I had gone there to get a gift for a friend. The ladies working this afternoon were helpful when I had questions and very knowledgeable of the current sales and the additional sales in the clearance section. I left there happy.
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March 2023 by Diana Ortiz
I went there, yesterday. One person working. She was on her phone. She didn't acknowledge me when I came in. She didn't notice me at all.
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December 2022 by Jennifer Mason
Overpriced but cute clothes
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October 2022 by Rachele Soto
The girls were gossiping and not at all interested in helping me.
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September 2022 by Tina Bell
Really nice merchandise in this store, however, the prices are outrageous!!! California prices. Customer service was great!
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September 2022 by Cristy S.
I have been here several times but I recently lost weight and all my sizes are different. The ladies here are so kind and helpful they helped me find all my new sizes and were a pleasure to shop with.
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May 2022 by Cindi Heller
Great store. Beautiful fabrics and styles throughout the store. The staff worked as a team and made you feel special. I enjoyed this store.
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April 2022 by Kristen Simpson
The staff is always very friendly and helpful. The store is always clean and items are neatly folded and hung. Love this Torrid!!
