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September 2021 by jeffrey s.
The worst experience ever dealing with this location on trying to rent a u haul. Had reservation to pick up truck. The storage rental people never retrieved the keys from the drop box to reset for next reservation. So the truck wasn't ready to rent because manager was off on Mondays and Tuesday and the clerk at the location didn't know anything to help and refused to contact the manager because it was his day off on Monday and Tuesday. I was dropped off by friend needing to go to work so I was stranded for hours. If u haul would have alerted me that the truck wasn't ready I would have made different plans. On phone with u haul for over an hour talking to 5 different people to resolve this mess. Worst customer service by both u haul and the storage place.
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September 2021 by Robert L
Always happy to do business with them, renting a small storage area and rented a U-Haul truck.
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June 2021 by Nonya Business
I would like to provide 5 counter balancing stars to this establishment for the literally useless review by Greg. The only thing I learned is that Greg clearly has a bad attitude when they are held accountable for their actions. I would anticipate being charged a late fee when I return something late... because it's late... and I'm not an entitled @sshat. Thank you, U-Haul for having standards and keeping people in check.
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May 2017 by Greg Maz
Greedy. Double my bill for an hour more. Polite but confused and fustrated at the rental process. Any other uhaul facility I have been disgards an hour overtime. They don't know what they're doing, except that they ll make money. Typical Texan move.