-
January 2024 by Bryan Rainwater
Closes early before posted times sub standard service as well
-
January 2024 by James Alexandre
I just went to this walgreens on moana and Virginia, hours says 7am to 12 midnight i got iff work at 11pm. I came here because there open i get tibthe doors snd its closed. I am here at 1130pm. I needed to pick up something quick fir my grandson. Diapers. This is bad. Change the dam hours. If it says open until 12midnight then the employees left eary. I give this store 2 stars. Because false hours
-
January 2024 by Walrus
Sign says they close at midnight. I arrive at 10:30 to discover they're closed and no one's inside. Didn't even have the courtesy to put up a sign saying why they closed early. Everyone boo this place.
-
December 2023 by Paul P.
Normally I use them just for RX. Open good hours. Closed for lunch the pharmacy is. Call for details.
-
December 2023 by Jessica Glaspie
I go through the whole process of the automated system so I can speak to a real employee and when the employee gets on the phone, he was rude from jump. He answered my question and then hung up the phone without saying "anything else I can help you with?" He didn't even say "goodbye" or "have a nice day" - he just hung up. It was rude and unprofessional.
-
December 2023 by Alora S.
If I could give zero stars, I would. As a pregnant person, I made an appointment with the Walgreens Pharmacy to receive the RSV shot approved for pregnant patients by the CDC in September. When I arrived, I was told that verbal confirmation of gestational age was needed from my doctor. Inconvenient, and I wish the vaccine scheduling portal had provided this guidance, but I understood and worked with my doctor to coordinate this information to the pharmacist. I went back in to receive the vaccine two days later, after confirming with my doctor that they had called, and I was told this was still pending. I had to go back to work so I left, but I called the pharmacy again today and was told 'Oh yes, we received the confirmation, but you are at 35 weeks. That's too late for this shot, so sorry.' This is not the case. I cited CDC guidance that 32-36 weeks is the appropriate gestational age. The pharmacist on the phone agreed and asked me to come in today at 2:30 for the shot. When I arrived, again I was greeted with "we don't have confirmation from your doctor yet." Apparently I had been confused on the phone with another pregnant patient - very concerning and possibly a HIPPA violation; thankfully no additional information was shared with me about this other patient. Frustrated, I called my doctor's office then and there. The office staff told me, "We talked to the pharmacy - we were told a verbal confirmation was not adequate [note - I specifically asked about this], so we faxed over a prescription." I relayed this information to the pharmacist, who looked at me with a very confused expression and said they did not have verbal confirmation or a prescription for me. By now, this was my third trip to the pharmacy and still no shot. Again, this is time sensitive. Once you reach 36 weeks, you can no longer get this coverage and you have to wait until your baby is able to get the vaccine on their own. The CDC providing approval for a maternal RSV shot is a godsend and should be made more easily available. But I ran into barrier after barrier in receiving this vaccine. I encouraged the pharmacist to call my doctor's office back again for confirmation. Magically, the prescription appeared and I was allowed to receive the vaccine. The level of incompetency of the staff at this location is appalling. Before receiving the shot I asked the pharmacist to repeat my name, birthday and the name of the vaccine because my confidence in the healthcare being provided was at an all time low. When it came time to pay, I provided my insurance information. It was a busy day with several people waiting behind me. In running my insurance, I was told my insurance would not cover, which seemed strange. After some questioning, it was discovered that my insurance card was being run with the information (name/birthdate) of one of the other people in line with me at the pharmacy. I understand human error happens, and I understand being understaffed and stretched to the limit. But this was well beyond the limits of my understanding and this situation was unacceptable. I would not encourage anybody to go to this location for pharmacy needs and hope that Walgreens takes action regarding the poor treatment of patients at this location.
-
December 2023 by Sharon Urrabazo
Jodi was extremely patient and wonderful. I had to go twice today, (no fault of the pharmacy) and I was just amazed how busy they all were and everyone working at the pharmacy were very patient and professional, especially Jodi. Definitely a 5 star pharmacy, thank you Jodi for your help today you were absolutely amazing, always kept your smile while helping customers.
-
November 2023 by Eric Lehman
The pharmacy is ridiculously slow. Not sure if they are understaffed or what, but the wait times here are very long to pick up prescriptions.
-
November 2023 by Ben Aguilar
Great place to go if you want to wait for an hour after checking in for your vaccine appointment
-
November 2023 by Kris
Was never greeted and stood in the next in line for 29 mins before being acknowledged
-
October 2023 by Kevin M.
Like others reviewing, I wish I could give this pharmacy (not the store) a 0. Went in 9am when they opened. Counter girl said my prescription would be ready in 15 mins. Came back at 10:00, same girl said it would be a few more minutes. I called her on the 15 min. remark as it was an hour later. She got extremely defensive and said "I don't fill the prescriptions", passing the blame on to the pharmacist. After a short back and forth I sat down and waited for no more than 5 mins. I said nothing more to her, paid for my prescription and began to walk off, she said I needed a receipt to leave the store, I continued to walk when she said "you don't have to be an asshole". Well, I went back and told her she was the asshole and was unprofessional. I assume her supervisor came over and took her side and said it was over and I had to leave. I told the supervisor it was far from over. There were about 4 other customers in line behind me. I went to the front of the store and spoke to the store mgr. After relating what had happened he seemed to know who the girl was without me giving him a description. He said he had seen me come in at 9am. His dejected facial expression told me he wasn't pleased with what had happened, he apologized and said he would take care of this issue. I told him, he did nothing wrong and I appreciated him listening and handling the issue.
-
October 2023 by John G.
Almost as slow and as bad as the one on South Virginia. Seriously I've been on the drive through for an hour now. What in the world is wrong with Walgreens!? They make like 100,000 grand off of me a year! And I'm just ONE person.
-
September 2023 by Peter H.
This review addresses the pharmacy here. They are supposed to close for lunch at 1:30pm each day. I arrived at the location at approximately 1:15 today. The car ahead of me took a while, but I still pulled up to the window by 1:25. They ignored me and put up their "closed for lunch sign" at 1:26. WHAT THE ACTUAL HECK. If you have a rule enforce it accordingly. Or just make it up as you go along.
-
September 2023 by Joey F.
The staff at this pharmacy was professional and took the time to straighten out a bad situation. Shomari and Rose went above and beyond what most stores would do. I hope Walgreens appreciates them as much as we do.
-
July 2023 by Kristin Kobayashi-Reid
Sign on the door says open until midnight, google listing and website say open until midnight, yet at 10pm staff was packing up wanting to go home (I guess because it wasn't busy). They turned us away and shut the door in our face. Cars were still pulling into the driveway as we were leaving, also having to turn around.
