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August 2023 by Amanda Roney
Two old ladies standing around gossiping. They can’t get anything to work for the FedEx system. They send me over to a guy at the photo counter who hands me a cord to print my label and then he disappears. Went to a second location and had no trouble at all printing my FedEx label. This store lacks people who know how to do their jobs.
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February 2023 by Andy Tibbetts
Waited hours to have a prescription filled only to be then told they're out of stock. One time I can understand but this is the second time and it is a pattern. The pharmacists are nice but their system is so bad I'm going somewhere else from now on.
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February 2023 by Haley Hollington
Literally the slowest drive thru I’ve ever been in. If my script is ready, why does it take 30 minutes in the drive thru. I see multiple people working but always just one person handling both drive thru and in store customers.
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January 2023 by Marilyn Whitney
This Walgreens is our local store. I can always find what I am looking for here. This trip was no different. This trip the representative was very friendly which is a pleasant and a lovely change. I gave 4 stars because the pharmacy at this location isn't the most pleasant to deal with. They seem to be improving. We will be back as this is the closest pharmacy to cold springs. We enjoy Walgreens!
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November 2022 by david coughlin
The staff is friendly and helpful, and they have restrooms if needed. They always have good deals and extra bucks add up fast
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November 2022 by Rick Smeltzer
This is the absolute worst Pharmacy in Reno Nevada. Don't waste your time with these guys. They either lose your prescription or don't give you your entire order. And on top of that they're quite rude.
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November 2022 by Sophie T.
Walgreens Lemon Dr. Reno, Nv. If I could give minus I would. This store has continued to go down hill. I requested my meds to be delivered as I've done in the past. I went on line on a Tuesday for free ( 1-2 day ) delivery. On Friday I received a text to please pick up my order. I called to be told no request was set up. Since fedex doesn't work over weekend I could request again but wouldn't receive until following mid week. My prescription has no co-pay so therefore I would have to pay for delivery according to the girl on the phone. WRONG !!! What kind of crazy is that ? A way to make up a fee ??? Go without meds for over a week because of their silliness. If the store can't perform the service that they offer ( 1 - 2 day free delivery ) then don't have that as an option. Come on, ask any doctor if that's good practice for your daily regimen your system has been on for years, ( multiple pills a day times 6- 7 days ) because some pharmacies can't run as smoothly as they pride themselves on. While you're not going wither away, Walgreens is still going to get the money from the insurance companies. So don't allow them to side step and tell you, you will have to pay a delivery fee. ITS FREE DELIVERY. Have them put it in writing if it's not.
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November 2022 by Billie Davey
This is by far the worst pharmacy I have ever dealt with. Since last August there is nothing but issues concerning availability for my prescription plus the refill timeframe is really long. I will never go back to this place again.
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October 2022 by Jeremy Spencer
Staff was very helpful and friendly. Prices aren't the lowest sometimes but they will have almost everything you'll need including cool seasonal products.
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September 2022 by Brandi C.
If I could no star them I would. I use to work as a pharmacy Tec for this company years ago so I know these are not the standards they are held to. My bf had surgery and the doctor sent over some pain meds to them and even called them to release them to us but the pharmacist refuses saying the doctor hasn't said anything yet. It has now been almost a week and they still wont release them. We tried calling and he was on hold for almost an hr . I called from my phone and got ahold of someone almost right away. The pharmacist was so beyond rude the whole time on the phone. They need a new staff cuz this isn't how I remember working there.
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August 2022 by James W.
This place is horrible! Do not go here! I saw the doctor at around 11 - 11:30 So I went grocery shopping to give Walgreens a chance to pick the pills I needed We came back at 2:30 plenty of time to handle the shit We go to the drive thru to make it faster What do you know, they don't have it ready They blame the doctor and say no one has sent it over. So we drive back to the doctor get a print out of the prescription go back and they say the print out isn't wet ink so it's invalid We leave , my wife calls every hour on the hour Finally at 6:00 they say they have it ready We drive back to Walgreens I walk All the way back to the pharmacy and then I get a text saying my prescriptions ready I think I can pull 14 pills in 6 hours This place is pathetic
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July 2022 by Mo M.
I've never waited longer for a pharmacy than I have at this location. Horrible mismanagement, understaffing, and poor communication.
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May 2022 by Kassandra I.
I had a large photo order for invitations. Luckily, I checked the sealed envelope before I left because I was given the complete wrong order. I walked back to the counter and they had 5 other orders with my name on them (4 of which were not my order). When I received the correct product, everything looked nice and was printed exactly as I ordered it. We did have to ask for envelopes, as the employee had forgotten to include them. The experience was a little rocky, but the employees were nice and resolved the issues we had.
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May 2022 by J B.
Slowest pharmacy ever. The drive through is the absolute worst. Use this pharmacy if you want to wait 30 minutes in line.
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May 2022 by O'Shea S.
This place is ridiculous! Had to stand around and wait for the pharmacist only to have her immediately read to me what was on the label... I'm in picking up post-op pain pills for foot surgery in the morning, I shouldnt have to stand around and waste time on that garbage! 0 stars if possible
