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March 2025 by Lorie Ramirez
Takes forever at the pharmacy. No such thing as a quick pick up here plan accordingly.
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December 2024 by Scott M
People are nice and helpful.
Good pharmacy.
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November 2024 by Pam Grissom
This Walgreens is just horrible
They are extremely understaffed you wait 10 minutes on the phone and then it takes 5 hours to fill a simple prescription. I'm leaving Walgreens I'm very unhappy.
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October 2024 by Tijani Mohammed
Visited Walgreens pharmacy on yesterday and the staff were super amazing. Steven, the pharmacist was really helpful and super friendly. Best experience at a pharmacy so far.
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July 2024 by Protolore
Always a breeze to get my medications filled and pick up is quick.
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June 2024 by The “Protolore” Roundup
Always a breeze to get my medications filled and pick up is quick.
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May 2024 by Amanda Williams
* Edited-I found a manager and spoke with her. She let me know she’d have my script put at the front of the line when they return from lunch, and she’s also booking me up with rewards points, so I’m grateful.
Nothing excuses poor customer service, but it’s very appreciated when someone understands and tries to make it right. *
Pharmacy was sent my script from my oral surgeon after having my wisdom teeth removed and it was not ready an hour and a half after surgery. I just so happened to get here 20 minutes before their lunch, but they had one person at the counter and spent ten minutes with an old lady who cut in line.
Not one single script of my 4 were filled and I was told there was only one minute before lunch, so they would not help me.
So, they helped the man behind me and officially went to lunch 1:36 and I have to sit here cause I had to Uber after my surgery.
Disgusting and very inconsiderate broads at this location.
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March 2024 by Ryan Weberg
This location is one of the only FedEx drop off locations in south Reno. However you are not able to make any returns via FedEx from this location, despite having a prepaid label. What’s the point of having a FedEx drop off point if you can’t make a simple return?
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February 2024 by Cynthia Hahn
If I could give this pharmacy no stars, I would. Maybe 1 out of 10 prescriptions are filled without problem. Usually, there is not enough medication on hand, or the prescription is filled for the wrong dosage. Sometimes I arrive to pick up a prescription only to be told it has been reshelved - after I called before I drove there to make sure it was still available for pickup. I honestly don't know where Walgreens hires these people. Do they have to take a test with the lowest score being the first hired? One part-time high school look-alike wouldn't hand me my prescription because he said I was rude. All I could tell the management (as well as the coporate office which I called regarding this matter) that he better grow up because he will come across all kinds of people much more rude than I was, and his attitude would end him up in an unemployment line repeatedly. I cannot stress enough how incompetent the staff is. Usually I have to speak with the manager to get my correct and fully filled prescription. Do not use this pharmacy or shop at this Walgreens unless you - like me - absolutely have to. Maybe hitting this store in its wallet will make them wake up and pay attention to the customer.
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January 2024 by Benjamin Ashlock
I gotta be honest here, I’ve had my fair share of frustrating moments at this pharmacy. But I say that to say this; they are clearly overworked and understaffed. My frustrations are usually unfortunately a product of THESE factors, rather than any adjustable factors. I’ve seen additional staffing and every time I’ve gotten on the phone with them, or spoken face to face, I’ve had pleasant interactions. Yes, call-waiting can take days. And yes, sometimes they don’t have my particular prescriptions when I need them; but based off the PEOPLE I have interacted with, and their ability to service myself and the rest of the MANY patients this pharmacy helps, I really think that this Walgreens outputs as efficiently as they can with the inputs they are supported by.
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January 2024 by Wayne Byrnes
This is absolutely the worst Walgreens ever. The staff is extremely rude and not helpful whatsoever. Walgreens advertises as a FedEx drop off and my packaged product meant all the requirements for a drop off there and they didn't want to take it cuz they said it was too heavy and they couldn't lift it. The weight restriction is 50 lb My box was 44 lb. I would not recommend this location to anyone ever.
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November 2023 by Kim Vo
My dr wrote descriptions I suppose to get 180QTYbut they only have 98QTY . They doesn’t let me know they doesn’t have enough medicine. I told them. i want to return & go somewhere else pick up what the Dr give me. But they’re said can’t return. I ask them for help order & come back pick up.. It’s sounds like they’re not care other people heath sickness problems & there doesn’t want to help either….Please people don’t come here. It’s not worth it. I’m not going back here again. Terrible pharmacy ??? ??? I went to Walmart pharmacy it’s cheaper & better services
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October 2023 by Ben Kaufman
This store is the biggest example of corporate greed there is. Perpetually understaffed and underresourced. Pharmacy staff can do nothing to help anyone because they have no time. When I ask pharmacy if this is due to corporate they beg me to leave a review because they say the only time Walgreens listens is when customers complains. They are begging them for more support. Hey CEO - maybe take one less vacation and get some damn pharmacists. They are ruining the Walgreens brand.
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September 2023 by Cyndee Shuey
Whomever they have working, there should not be working with people. Worst service ever!
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June 2023 by Tula Cope
This store should be shuttered. worthless pharmacist and staff, been on hold for over 30 minutes.
