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December 2023 by John B.
I bought new tires through Walmart and had them installed there. They've upgraded the intake process. A service tech quickly checked me in with a hand-held device and let me know how long it would take to perform the service. I received a text notification that my car was ready a few hours later. I think they've made great strides improving their customer service.
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November 2023 by David Buchanan
"Manager" who was onsite and "helped" my wife with her tire was extremely rude. She refused to honor the warranty because they "don't have them in stock." We purchased the tires at this location last year. Cut the employees in the garage off when they were trying to assist and provide solutions. Told the employees to put the tire with a large split sidewall back on and for my wife to come back after she ordered all new tires, and then she would check in on the warranty. Refused to provide additional options. All while our four year old and two year old were with her. The other employees were fantastic, polite, and courteous throughout the ordeal, but the manager was a different story.
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October 2023 by Sean Oren
Most HORRIBLE EXPERIENCE I've ever had by both employees (fighting in front of me abd other patrons) and worst is the kid who claimed to be the manager and was not only clueless and rude but incompetent as can be!
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September 2023 by Adelaide Kane
Pull right up, the lady with the iPad checking people in was nice. I was quoted about 35-40 mins for an oil change 12pm on a Tuesday. Vehicle was done in 30 and I received a text message. I highly recommend this location for an affordable oil change.
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January 2023 by Nathan Homistek
This Walmart is generally pretty terrible but their Auto Care Center is quite nice. Everyone was friendly and service was quick.
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January 2022 by Herman Davis
I was in need of 2 tires. Walmart had what I needed for a great price$$ I was able to get in and out quickly.I recommend the Walmart Auto care shop.
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December 2021 by Brittany
I came to this location to get my tires done after two others who were closer to me said either said they were closed because they didn't have any technicians in or never even bothered to pick up the phone. Although they didn't have my tires in stock, they did say that if I went to pick them up at another location, they would waive the fees associated with installation to compensate for the inconvenience. After I drove clear across town with the tires in tow, they took my car to service it while I went grocery shopping. They said it would take about an hour but they were done in 30 minutes, right as I was returning to the Auto Care Center with my groceries. As promised, they waived the fees associated with installation and I was able to leave the area without being afraid of getting stuck in snow as I had almost done when I left earlier to pick up the tires from another location. Very professional service! Thank you!Service: Tyres
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December 2021 by Tina Wilgus
Ordered 4 tires online and tire center was going to install. Online gives option for 6pm appointments; which I selected because it fit my schedule. TIRE CENTER CANCELED MY APPOINTMENT WITHOUT NOTIFYING ME (entered my phone number into the website during order, so I know they had it). According to the Tire Center, they are closed at 6pm, so they canceled my appointment. Good thing I called to confirm an hour before my appointment. Would have been a huge waste of my time and gas to drive there to find out my appointment was cancelled. I find this more than disrespectful toward customers; very poor customer service! Doesn't even deserve one star!
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July 2021 by S P
I showed up to have tires put on my car. Having had a blow out on one tire and the other on running on the steels belt. Tires wore on the inside and I didn't notice it. It was 6:20 pm, not one single car in front of me and they said they didn't have enough time to do it. They close at 7:00. 3 mechanics standing around.. That's some good customer service. Lazy people.
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July 2021 by Kevin Marren
I know Walmart gets some bad reviews, and I had a really bad experience at the main store here once, but the auto care people did my oil in a timely, professional way, and they were cheaper than the other options.
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May 2021 by Tina Marie Wilgus
Ordered 4 tires online and tire center was going to install. Online gives option for 6pm appointments; which I selected because it fit my schedule. TIRE CENTER CANCELED MY APPOINTMENT WITHOUT NOTIFYING ME (entered my phone number into the website during order, so I know they had it). According to the Tire Center, they are closed at 6pm, so they canceled my appointment. Good thing I called to confirm an hour before my appointment. Would have been a huge waste of my time and gas to drive there to find out my appointment was cancelled. I find this more than disrespectful toward customers; very poor customer service! Doesn't even deserve one star!
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April 2021 by hunter garnett
Had my tires rotated, got a text at 6:44 that my car was done.. The auto center closed at 7pm at 6:58 I cone around the corner to see a dark auto center. Not a soul in site. An hour later and 3 managers I for my keys back. Worst place ever.. Who does that? I asked to filee a formal complaint but no one can provide me with a name of who helped me (or lack od help) do not go here..
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April 2021 by Jerry Higgins
Customer service and rational thinking taken to an all-time low. AVOID LIKE THE PLAGUE
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April 2021 by Sharon Benitez
Always get my oil changes etc done here
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December 2020 by jt luch
I don't normally leave reviews, but I had an issue with a tire install here, and Gonzo made it right. He is a man of his word which is refreshing in today's society.