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April 2024 by Carol G.
I save money by shopping here. The produce is great and the canned goods prices are the best.
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April 2024 by NorCalBob H.
No matter the time, waiting to checkout with a checker is ridiculous! why is it so difficult to staff accordingly??? One checker at 8am, 2 checkers at 10am ... one time at 430 pm, there must have been 5 carts backed up with 4 checkers ... cmon folks, staff it right! sheez!
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March 2024 by Crystal O.
Love this Winco! This is the best place to save yourself from money. Even better than Costco (yes, I know, blastphamy). I drive out of my way to come here for groceries. Love the self checkouts and the friendly staff.
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January 2024 by Samantha Y.
Customer service sucks. The pizza people are great! Ive never had a problem with them. The two people on grave who work the cashier are great too but the daytime people (even front end supervisor) needs work. Again not asking the world. Everything is just so hostile. I usually get in and get out and keep my head down but the second I have to talk to them, its the entire world has ended and God forbid I ask them a question. Honestly the last place I want to shop because of the hostile environment.
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December 2023 by Paul M.
OH MY FRICKEN GOD!!!! I went there to make a purchase of some groceries....AND I used my debit card, insufficient funds. Ok! BLOODY GREAT! I then used my Credit Card, they won't accept my credit card!!!! WTF!!!! the cashier tells me that they (WINCO) did not want to be charged extra for when the customer uses his / her credit card. SO NOW I AM WITHOUT GROCERIES!!!!! WINCO makes millions of dollars yearly, and they want to be cheap on no accepting credit cards!!!!
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November 2023 by Janet B.
The Winco in Northtown is I don't know why he keeps it up. Because all I do is Ghetto these days . They NEVER have anything in stocks In a doesn't matter what time you go in. Tonight I went there filled up my basket $300.00 dollars in groceries and when I get to the register she tells me their Debit/ Foodstamp machine is not working are you serious!! For a store that is employee owned they sure have went Down Hill. I never thought Winco would be like the rest of the businesses since Covid but it looks that way and what a shame!!!
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November 2023 by Amy O.
11/10/2023 First time to visit store., since I had some time to kill.. Store is stocked well for it being early .. Unfortunately, I had a few items to purchase, but the self check out was closed... There were only three cashiers and the lights were going down the aisles.. Ended up putting back my items and by the time I was walking out, looked like they had some cashiers open up. Glad to visit.
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October 2023 by Adam C.
Super affordable, employee owned. I cannot emphasize enough how the prices stay low here on the same brands and items.
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September 2023 by Tim R.
I am so disappointed to be writing this review. I love Winco, or I used to until they became Costco to me. What do I mean by that? Ever notice that every time you get to love something at Costco, BOOM, it's gone forever. How long has this store been open for? They have already done it to three products I buy every week. Four if you count Zevia drinks they bounced two years ago. So today I call over the manager to chat. Now one of the reasons I loved shopping here is Winco proudly boasts it's an employee owned business. So that is why the manager told me these decisions are corporate based? Employee corporate? So Winco corporate, rather than call you and beg you to put back the items you removed. I will appeal to the public court of opinion to see if they want this treatment. What I wanted, just so we are clear, is I wanted the manager to say to me, "What?! We stopped stocking Rocky Road candy bars, even though you buy a case a month, let me fix it." Not put it back on me to mire through your companies semantics AND TRY TO BEG YOU TO TAKE CARE OF ME. 1) Panda Puffs cereal. Here is a classic. They discontinued it, even though their price was the best. And they moved it to the bins, FOR A HIGHER PRICE THAN THE BOX! Let's stop a sec here. The whole purpose of the bins is to reduce price by eliminating packaging. They moved Panda to the Bins at a higher price, then discontinued the brand. I called this to the "can do nothing" manager on duty who at least shrugged. The good part is the bin Panda was STALE! I have yet to remember to return the more expensive stale cereal. So that screwed me as a family member is gluten intolerant, and that cereal was the only one she could eat. At least I get to buy it for double the price elsewhere. 2) My Rocky Road candy bar. Seriously. Again, something I buy continually, not even worth an effort from today's can do nothing manager. 3) The carnitas the meat department had going and stopped without notice or explanation. It was great. Okay, well, today I solved my own problem. I hit the buzzer, the meat guy came out, said it wasn't selling, showed me the seasoning. But again, this place is always putting it back on me. 4) They have their brand carbonated diet soda/waters. Once, like a million years ago, they had many flavors to choose from, then rando, they have the two shittiest ones only for the last many months. WTH!? Costco all over again. Number five Is really just a complaint on a few things. I wanted them to get Zevia back, and I want them to get rice milk as I hate having to shop in multiple stores. How freaking hard is it to get Rice Dreams in the milk case. Walmart has it, Raley's has it. Nope, three different managers have BS'd me, and the one today just said it frustrates him too, as they do it to things he likes. "They". Don't buy into this type of jargon where they come into our neighborhood with a "employee owned" feel good to shop here, and their own people use, "They." So, Winco is NOT an employee owned store, they are a corporate- non-customer-centric entity hiding behind that BS and the only reason I am further patronizing them is the price and location. But the reason I might go back to Walmart/Costco/Sprouts is I hate going in there at night, they close the self lanes, and there is ALWAYS a freaking line. SO FRUSTRATING with the lines. Today, I went to the self checkout with like 30 items because it was ridiculous with the lines. Doesn't management have eyes? YOU DO NOT VALUE MY TIME WINCO. HIRE PEOPLE!
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August 2023 by Dave B.
Prices are the only thing good about this place, doesn't matter what time you go this store is under staffed. The majority of your visit w this grocery store is just waiting in line. I spend a average of 30 minutes waiting to pay this company money. Hire more cashiers, my frozen food shouldn't be melted by the time I get home. This problem has only been constant throughout the last year. Lines will literally go 20 customers back at times.
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August 2023 by David F.
Worse pizza. Order take & bake. Got this. Few toppings, no extra sauce, didn't come to the edge of the pizza.
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August 2023 by Peggy R.
No signs posted no credit cards no one tells you till your done! Simple customer service!!
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April 2023 by Rhonda H.
i will no longer shop at winco northtown, reno!!!!!!just talked to corporate.they can do nothing if you are harassed or threatened!!!after 35 years of shopping, they do not get my money or business !!!seniors***be careful. i've seen many many issues all with seniors or disabled!!!be careful in line don't leave your purse unattended!!!!this is not a safe store!!!and beware in the parking lot!!!!There is targeting issues.your car and your wellbeing inside and out!!!don't get robbed.
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March 2023 by MC H.
There are alot of terrific checkers at this store, but the real standout is Rhonda. She is very personable, friendly and professional. I loaded the belt with groceries. I found I did not have enough money for all the Great deals. She Graciously took back some of my items including butter and kielbasa which a clerk immediately put back for me. She gets everyone with her Beautiful Smile and Kind Words. I have been in the Grocery business for years. It is So Nice to see an employee who Truly supports the customer and cares about her store the way Rhonda does. Thanks again for another Excellent experience.
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November 2022 by Melissa H.
Winco has always had the reputation of having the cheapest groceries around, but all the little extras make this my hands-down favorite grocery store in Reno. One of my favorite things about Winco is their bulk foods section. From ground spices to trail mix to cereal and way way beyond, the bulk section is always my first stop when I'm stocking up my pantry. The prices here are insanely good, WAY better than anything you can get pre-packaged, and you get to go home with exactly how much you need - no more, no less.Another favorite department of mine is the deli case/hot foods. Yes, grocery store fried chicken and rotisserie chicken are staples and always good. But I swear, nobody even comes close to Winco's potato wedges! These things are perfectly crispy and well seasoned and potato-y. Yum! You can also get amazing thick-cut peppered bacon at a great price. The prepared foods section is also great - salads, sandwiches, and so much more... plus, random things like gyro meat and Chinese BBQ Pork just make for a fun and inspiring shopping experience. The whole store is always very well stocked (unlike Walmart!) The produce is fresh, the meat is good, and their bakery is loaded with awesome goodies. If that's not enough, you can always grab a slice of pizza and a churro for hella cheap on your way out the door (Costco who??) Their staffing has been great lately, the wait for a register has been easy peasy, and the self checkout is even better. I could wax poetic all day about how Winco is the best grocery store in Reno, but you won't really get it til you shop there a couple of times. So go get your cheap eats and find some fun stuff along the way. Thank me later!
