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March 2024 by Robin Negrete
This hotel was very professional. Went there for my niece's wedding. Everything was great. The restaurant downstairs definitely recommended huge portions. Food was phenomenal, and the service was great. We will definitely recommend this place.
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March 2024 by Bill Burrage
Food was superb. Best breakfast burrito I've ever had.
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March 2024 by Cindy Jones
Love the hotel food bar mattress most comfortable ive ever slept on however worst suite room had gnats tons of them on the inside windows could tell windows were not sealed at all had to have housekeeping come each day as they were swarming all over our room. Won't stay there again.Rooms: Love the hotel food bar mattress most comfortable ive ever slept on however worst suite room had gnats tons of them on the inside windows could tell windows were not sealed at all had to have housekeeping come each day as they were swarming all over our room. Won't stay there again.
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March 2024 by sen moua
Hotel is nice and modern. Suite is large.As a Diamond member, staying at a Tapestry hotel gives you a daily credit, 1000 pts, and upgraded rooms if available. However, the 2 front desk reps that I talked to declined to give me the daily credit and stated that I chose the points on Myway benefits. They don’t seem to know the benefits of Hilton members and need to be better trained.
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March 2024 by Elliot Liu
Was charged twice on a prepaid reservation. Front desk asked me to swipe for the whole reservation amount again during check in. Told me it was “just an authorization,” but became a permanent charge when I checked out. When I called to follow up, was told to contact the third party I booked with, although it was the hotel who did the erroneous charge.
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March 2024 by Andrew
Great location and relatively quiet hotel with updated rooms. Although the beds are horribly lumpy and linens
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March 2024 by jodi smith
Base camp is awesome!
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March 2024 by Cheri Williams
Rooms were very good, clean and well maintained. The bed was a little too firm for my preference. Staff was very friendly and helpful. No self parking onsite, have to valet or driving around the corner a bit to park. Good downtown location.
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March 2024 by Tom Sparks
I was in town on business... stayed at Whitney Peak Hotel. It was snowing when I arrived, very lightly. The valet helped me get my things out of my car and parked it. Check in was fast and the front staff was great! friendly. I wanted to work out (it was 10:45pm) and they told me the fitness center on the 2nd floor was open 24 hours. I was surprised, it had a lot of equipment in it and there was some rock climbing walls outside of the fitness room. that part was closed (which didn't bother me because I don't rock climb)... got my workout on and met a super friendly staff member named Ryan while working out. took a nice hot shower after and fell asleep. The room was quiet and comfortable, the bed was nice and the pillows were soft! no complaints at all. I didn't get a chance to try the food but I will next time I'm staying there!
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March 2024 by Neil Cooper
Central location, good size rooms.Beware of the breakfast though, it's delicious, but one portion will feed a family of four!Food & drinks: High quality, insane size portions
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March 2024 by Linda Bendele
Great breakfast @
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March 2024 by Alessandra Martins Alvarado
We were very surprised with this hotel. The location is great and right next to the arc. You also can walk around and if you want to play in the casino, you only have to cross the street. The service was excellent. we traveled with my toddler and everything we needed helped us right away. They were friendly and gave us directions where to take our son to have fun around the area. We needed a microwave and they gave us right away. The only reason I gave four stars instead of five is because the parking is across the street. You can use the valet service, but it would be wonderful if they could have a parking garage. They are under renovation, so few services like laundry were not available and the heat was not working properly. Our room was too hot. They explained to us that it was because of the renovation. We shut off the heat and it was fine. We slept comfortably. So we assumed that it will be temporary. In other words, we do recommend this hotel. The design is cool, very clean,comfortable, and wonderful service. All the staff deserves five stars.
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March 2024 by Genevieve Antognazzi
Probably one if the worst nights I have ever had. Creepy parking garage thats a jaunt away, where you have to wander past the homeles, street vendors and gentlemen preaching on their loud speakers. Room wasn't cleaned..ie a half drank water bottle was in counter, as was a baggage claim ticket and a tablet in a case on a chair. The noise from outside went late into the night. Loud enough to wake us and keep us up. Front desk said they couldn't do anything. If it wasn't for the long jaunt to the sketchy parking garage we would have left. Tried to get ear plugs, but they couldn't find them, was supposed to get them sent up to roo.. Didnt happen. I had several reservations for later in the month and have now canceled and booked at different location.
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February 2024 by KASEY OBRIEN
Was my favorite hotel in Reno but my last stay I left something in my room and called back imediately to have them grab them so I could return for my items. After arguing with staff for a day the manager called me the next day and found my items not reported or turned in but in a cleaning persons cart. The horrible service I got after checkout really ruined the high opinion I had of this place. Won’t be coming back here
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February 2024 by Terry “TwisteDieseLady” Lockridge
So nice.Nearby activities: Gambling.