Zales Jewelers has been a trusted name in America for diamond jewelry since 1924. Customers appreciate the exceptional quality and pricing offered at their 437 stores. Many reviews highlight the outstanding service provided by staff member Crystal, who is described as fantastic, wonderful, and amazing. She goes above and beyond to assist customers, whether helping create custom pieces or selecting the perfect gifts for special occasions. Shoppers mention feeling supported and valued during their visits, with Crystal making them laugh and enjoy their experience. Overall, Zales is recognized for its great selection of fine jewelry and a welcoming atmosphere that encourages customers to return.
Addy and kimberly were absolutely wonderful and patient! I must have tried on 30 rings and they were more than willing to help us!
August 2025
Crystal was fantastic!! I took up a lot of her time with everything that I needed and she was phenomenal the whole way through. She even helped me build a custom piece for her jeweler to create!! Great staff & awesome service. Thank you!
August 2025
Crystal gave me a great service today .very helpful and informative
