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December 2023 by Brianna Punsalang
We just went in two nights in a row for a last minute giving tree gift. Both nights everyone working was friendly, knowledgeable, and patient despite the holiday crowds. Kenny specifically is super kind and he went above and beyond to help us get everything we needed and to set the skateboard up for us. 10/10
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September 2023 by Marcus Barrett
Thank you to Izzy for helping with the truck setup and her honesty. So cool that she didn't try to sell a product that would not fit .
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April 2023 by Tye Sussmann
They swear up and down that you can return pants if they don’t fit. Which they already have a terrible selection of. Tried to return to pairs with the tags, receipts, five days after I bought them and they made it a hassle. They even said they couldn’t refund it because I used Apple Pay.Huh? Who cares how I pay? Zumiez certainly didn’t when they accepted my original payment. They should and can refund my money they just choose not to.Besides this, the selection of clothes is awful. If you want to support a real skate shop, go to Classic Skate Shop. I won’t be returning.
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January 2023 by Lynne Co
Waited for the cashier who was helping a customer at the register to pick up an order. There were two other girls, one with brown hair and one with braids, who I thought were customers at the counter who didn’t even acknowledge me until the cashier told one of them to help me get my package from the back of the store. I was able to try on my clothes I picked up in their dressing room. All good until I was leaving and I heard the girl with braids mock my voice when I was just telling all of them “thank you” as I walked out. What was the reason I have no idea. Super unprofessional except for the first cashier who was actually doing her job. I feel bad for her for dealing with such immature coworkers.
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September 2022 by Gio Samuels
The other day, I was served by a weird latin boy. I asked for a shoe for my size. He asked if I wanted it in women's size? I said "Men dude". He comes back and asked "Size 15 right?". I responded "No, size 11" He handed me the box to try on the shoes. He never said anything after that.The young girl at the counter was very helpful. Hire more people like her.
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July 2022 by Emily B.
I absolutely hate shopping for pants. I always have the worst experience with it because they always fit me weird or they do t have my size because they're either sold out or they just do t carry up to that size. But I went in today looking for pants and the sweetest employee came up and started helping me. At first she just pulled some pants off the shelf for me and rifled through them to find the size I was looking for but when those didn't fit she pulled out all of the different styles in several sizes that were a couple up from the first one I had tried. I found a pair that fit me literally perfect but they were kind of a weird color so when I went out again she pulled up the black version of the same pants and ordered them for me. Literally the best shopping experience I've had and it's something that I normally dread. It made my whole day. If anyone else ever gets helped by aspen make sure to tip her lots! She deserves it
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July 2022 by Gio cruz
The other day, I was served by a weird latin boy. I asked for a shoe for my size. He asked if I wanted it in women's size? I said "Men dude". He comes back and asked "Size 15 right?". I responded "No, size 11" He handed me the box to try on the shoes. He never said anything after that.The young girl at the counter was very helpful. Hire more people like her.
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May 2022 by Logan Sanchez
Employee that had glasses was rude to my friend who simply asked to get a sweatshirt down. She seemed annoyed to do her job.
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December 2021 by _pseudo_embrace_
One of my friends asked to get something down with the hook and the girl with the glasses was being extremely rude to him for no reason. said something like "Use your words next time." But he in fact did use his words and asked the employee to get the item down, She was being really rude for no reason. And to top it off none of the employees were wearing masks or either wore them on their chin. I will not be going back any time soon
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December 2021 by Yvonne Mendez
Employees dont wear masks and were rude when my friend asked for help.
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December 2021 by Keoni Sanchez
Employee that had glasses was rude to my friend who simply asked to get a sweatshirt down. She seemed annoyed to do her job.
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December 2021 by Brandi Pursley (mayhem_maddie)
The super friendly and ultra helpful employees got us all set up with a new board from top to bottom. The ladies were SO helpful and made the experience very fun for the first timers in our group. They applied the grip tape for the youngest in the group while giving helpful hints and tricks for next time. We will definitely return.
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November 2021 by Tristan Gonzales
Best staff I’ve seen at this location, got a fresh deck yesterday and the girl helping me was super rad:)
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October 2021 by Adam Borich
Experienced manager was excellent in help finding just what I wanted! I'd come back!
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October 2021 by Jacob W.
Marissa was a huge help shopping. Helped me pick out some outfits and had great energy the entire time. Thank You!
