-
April 2024 by Megan Alameddine
I do DoorDash and I came in around 8:30 on a Friday night. The place was packed. It looked like chaos but those 5 young ladies handled it like a well oiled machine. It was beautiful to see. Considering I go to tons of food places all night long I have never seen such great service. Everyone was taking care of including me! I was just there to pick up an order and I barely waited 5 minutes if that. I was blown away. That group of employees should be what all food service workers should be like. All smiles and not a single lazy person in sight. I honestly don’t have the words to say how amazed I was. Kudos to that group. ??Kid-friendliness: They were amazing with all the families I saw in there. So friendly and welcoming.
-
March 2024 by Laurie Earl
This place is dirty.
-
February 2024 by Jordan Lugert
Great little shop with wonderful service and real ice
-
January 2024 by John Newdick
It's a Baskin Robbins, though perhaps cleaner than average.Parking: Plenty of parking in the shopping center.Kid-friendliness: Kids LOVE ice cream. Also ice cream cakes, sundaes, and milkshakes.Wheelchair accessibility: Accessible
-
December 2023 by Martha M.
The ice cream is delicious, the employees are always super friendly and quick and the store is very clean and nice looking. I love taking my two sons there!
-
October 2023 by Lexi E.
"closes at 10pm" They closed at 9:30 for what reason? Was waiting at the door hoping they would open it, no they didn't. As I was walking to my car, I saw two girls who were hiding behind a table run to the back room, very professional. Do better.
-
September 2023 by Shilo A.
I went there last night to receive my free birthday scoop of ice cream. I hate to say this but this generation of kids working customer service has gone out the door. No acknowledgment to new customers walking in and/or us that were waiting in line. I saw about 5 crew members working behind the counter but only 1 really appeared to be helping customers. There was a young gentleman helping a group of 4 that was ahead of me. Not sure what all the other crew members were doing while the line was growing behind me. Not the brightest of team members working that shift. I've had better service in there before.
-
August 2023 by Riley Edwards
Customer service is decent. I've cream is good
-
August 2023 by Robert Drummond
Best location so far
-
August 2023 by Brittany Wells
I have no idea what is wrong with the employees here. There has not been 1 time I have ordered through door dash that my order has been correct. There is always something missing or incorrect. Very disappointed.
-
July 2023 by Celina T.
michael was such a dear sweetheart and a shining star to this establishment. he fulfilled my childhood nostalgia by scooping up ice cream that led to my soul being healed. after all these years of being alive, i have not found one ice cream place that makes me as happy as this one. thank you michael. he really is a one of a kind guy. however, they did run out of cotton candy. but michael makes it all worth it in the end. :) i cannot thank michael enough for the wonderful service he provided. truly a one of a kind.
-
July 2023 by Marcus S.
Ice cream. Fantastic. Ambiance. Sufficient. Service. Atrocious. My beloved wife and child accompanied for a fewshakes. Three high school girls were scoping that night, but only two of them were working tirelessly trying to get customers in and out. One of the girls took my wife's order and another took my son's. The third "spectator" made eye contact with me and pretended to look busy wiping down the far corner of the countertop. The other two workers appeared to be frustrated. We went to checkout and as I was paying I heard one of the workers say, "We have another DoorDash order." The spectator immediately said, "I'm going to wipe down more counters. You can handle it."My wife and I were blown away. Those two hard working employees deserve better. And as for the spectator, shame on you. We understand it is not a career but Baskin Robins will be on your resume and a good future employer will call them about your work ethic. Manager/Owner: please talk to this girl because she has done this on multiple occasions and it is making this business look terrible.
-
June 2023 by Paulo Gotera
1 scoop of ice cream (4 oz) is over $5. I got 3 one scoops for me, my wife and my son and spent over $16 altogether. Its a rip off Way overpriced. A half pint of ben & jerrys at the grocery store is under $5.
-
May 2023 by Kylie Zachary
Ordered doordash from this place. The receipt we got was correct but the items we received were not. How hard is it to follow an order especially when each ingredient is listed out for you? Completely wrong Icecream which contained almonds and I’m allergic, and wrong toppings as well. Extremely disappointed.
-
May 2023 by Alison G.
Not sure why so many 1 stars. We are 2 minutes away so when we shop at Raleys we'll likely drop by to get a pint or two if we're out ice cream. They usually have our favorite flavors ready, maybe just one or two times there was none and they got us a fresh pint right away. The fresh pint they scoop all the way to the top! Yummy!
