Fragrance Outlet is a highly praised shopping destination known for its excellent customer service and friendly staff. Many customers have shared positive experiences, highlighting the helpfulness of employees like Ari, who go above and beyond to assist shoppers. Visitors appreciate the knowledgeable staff, who are skilled in suggesting fragrances and answering questions about colognes. Even during busy times, the employees remain patient and attentive, ensuring a pleasant shopping experience. Customers have noted that the prices at Fragrance Outlet are competitive, often cheaper than online options. Families have enjoyed visiting together, with children and adults alike leaving satisfied with their purchases. One memorable visit involved a special birthday celebration for a granddaughter, where the staff patiently guided her through numerous fragrance options, ultimately leading to a perfect choice and additional gifts. Overall, Fragrance Outlet stands out for its exceptional service and a wide selection of fragrances, making it a favorite spot for both casual shoppers and those seeking specific scents. The combination of friendly staff and great prices contributes to a welcoming atmosphere that encourages repeat visits.
The staff was very friendly and one we talked to knew her colognes pretty well. She was able to make suggestions of similar smells and sent notes when I mentioned I liked an old formula of a certain cologne. She was patient in showing us many options, even when they were busy. The prices were also as cheap as anywhere... read full comment
August 2024
Came in with two of my kids.. just window shopping.. Ari went above and beyond.. she was by herself and incredibly busy and she's was AMAZING and SO Helpful! There's not a lot of employees like her around these days, like you have at this location. I hope you realize what an amazing salesperson you have.
September 2023
The cost of fragrances is beyond my budget. The manager? rail roaded an employee in training????
