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January 2024 by Todd Harned
Great staff, got me what I needed
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January 2024 by Kirk
WORST CUSTOMER SERVICE, GUY REFUSED TO RENT A MACHINE 17 minutes before closing and was rude about it. Do not rent tools here.1/21 7:42pm.
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January 2024 by Debbie Reynolds
Great employees !!
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January 2024 by wolfman blue42
Dakota at register 1 today did an awesome job! Super friendly and knowledgeable.
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January 2024 by Honest Jo
Love this place, especially Jerry he makes the whole trip blessed
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January 2024 by alexei selemenev (Zhasher)
Staff was helpful. but they could not find a flat cart for my drywall anywhere in the store
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January 2024 by Jeff Masoner
No displays are labeled. The actual boxes of power tools are but its impossible to read behind the locked gates. No one asks if you need anything. Not worth it. Just the Walmart of tools.
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December 2023 by Lesley Grimes
I love Home Depot. It's one of my favorite places to shop.
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December 2023 by Thea S.
I ordered a Christmas Tree online and picked it up at the Spanish Springs Home Depot. I had it a few days. I wasn't sure I even needed a tree, but decided to assemble today. It was pretty easy at first. So I was happy I decided to keep it. The middle piece plugged in with no problem to the bottom piece. The top piece was very hard to plug into the middle piece and it looks like this plug may not hold up. I called and asked if they had more of these trees if I return it. There are no more in the entire Reno/Sparks area. She said bring it back for a refund. It is all assembled, so I asked if I bring the section in with the issue, and they can see what the problem is, would they give me some money off. I thought if it's cheap enough and only lasts a year or two I would just keep it. The gal said in a snotty tone, "You can't keep the item and get your money back." You need to box it back up and return it." I said sometimes other stores will discount items that have something wrong with them, so I thought I would ask. I didn't mean get it for free. She said again in a snotty tone "M'am your options are keep it or bring it back." Usually, this store is great, but not this time. So? I'm not sure what I'll do. What a pain. I moved furniture around too.
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December 2023 by Jarelle G.
The service by Jerry is by far the best I have ever seen. Jerry is a wonderful person, great with kids and fur animals. He remembers your name and greets everyone boldly as they enter the store. He doesn't mind helping getting in there to do what is right and providing first class service. He should be the employee of the year based on his customer service. Epic guy!!
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December 2023 by Lisa Ryan
We love this Home Depot because of Jerry. He is possibly the coolest person I have ever met, and always ready to help. He is fun, hilarious, and kind. His carefree and genuine attitude is inspiring and a breath of fresh air in a world where most people make it feel like you are inconveniencing them while they are on the job. Not Jerry, though. Make him Employee of the Year!
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December 2023 by IAMYOU
I will not go to any other Home Depot as the best customer service is provided by a gentleman by the name of Jerry! My husband and I talk about how lucky Home Depot is to have such an incredible employee. His professionalism, kindness, and above and beyond customer service is second to none. Thank you Jerry! You definitely are from a bygone era.
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December 2023 by Kristina Blackfox-Bonelli
This is the best Home Depot in Washoe County for one reason only…Jerry! I moved out of the Sparks/Spanish Springs area and will make the 30+ minute drive to this Home Depot,because Jerry always makes my experience there worth it! He is always so kind and funny and happy, he can be caught singing and dancing out in the rain while collecting carts and always has time to stop and say hi and make you feel like you are the most important person in the world. He is the most amazing man and the best reason to come to this particular Home Depot. My family loves you Jerry Thank you for being the BEST part of Home Depo in the Sparks/Spanish Springs area!!!
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December 2023 by Erin Green
The store has helpful employees, eager to assist with any questions. Before stepping foot into the store you will likely be greeted by Jerry! He is happy, welcoming, inviting, and a cheerful face before you even shop! On weekend mornings his voice makes our day! You will find him helping customers, chiming in about the latest sports happenings, and just creating that customer service relationship that so much of the world lacks. Give him the recognition for employee of the month, community selected! :)
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December 2023 by Cassie Jorgensen
Jerry is the most genuine man. We don’t know him personally, but every time we go to Home Depot & he’s there we leave with smiles on our faces. He’s got the best personality and so full of life. He’s so helpful and truly shows he loves what he does. He is the most deserving employee and makes Home Depot a better place to shop.
