H&R Block is a tax preparation service that offers professional help to maximize tax refunds. Customers can set up appointments at local offices or use the Digital Drop-Off service to work from home. The company emphasizes safety by deep cleaning offices and maintaining social distancing. Many clients appreciate the accommodating and friendly staff, particularly mentioning their patience with families. Tax professionals like Melinda and Freda are noted for their excellent customer service, thoroughness, and knowledge of tax laws. Clients have reported receiving larger refunds than expected thanks to the expertise of the staff. While most experiences are positive, there are occasional instances of less satisfactory service. Overall, H&R Block aims to provide a supportive and professional environment for all tax needs, making it a reliable choice for customers seeking assistance with their taxes.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee