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September 2024 by Matthew Kinney
Great shop, Jared was upfront and set reasonable expectations. They communicated often and friendly. Thank Jared, I'll be back. ?
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August 2024 by Bri Bledsoe
Awesome, awesome shop! Communication and turnaround was immensely better than I had expected. The staff are super sweet people, and Jared is very knowledgeable and happy to take time to explain everything. I just found my lifetime shop, and will definitely be looking to them whenever I need any work on my Subie. If you're shopping around via reviews, look no further, this is your place.
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August 2024 by George Hatjakes
Love these guys(&gals)
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July 2024 by William Murwin
Fixed up the alignment in company work van and got us back on the road, with minimal down time. The whole crew were professional and welcoming,
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July 2024 by Rob R.
I've entrusted my cars to Independent Auto for the past 7 years. Their transparency, thoughtful recommendations, and consistent communication have always impressed me.Thank you Tim for the daily updates and great communication while working on my wifes car. I wouldn't trust any other shop with my vehicles.
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June 2024 by David Weber
I've brought my car to them a couple of times for some work and they've always gone above and beyond! Great communication, very friendly with strong customer service, and great work with a fast completion time! These are you guys ?
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June 2024 by Katherine Horton
My appointment wasn't until next week, however I got it towed over early just in case. Got it back within 24 hours, fixed. This same part broke last year, however, this shop was cheaper and faster even with inflation. I will be using them for any more issues.
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May 2024 by Jairimi Nichols
Great people. Great experience did exactly what they said they would and then some. Tim your the best bud. Thanks for all you do!!! Recommend everyone.
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May 2024 by Ken A.
Had my 60K miles service for my 2019 subaru forester.
All services is top quality.
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April 2024 by Tony Grigg
I want to say a huge thank you to the owner and staff at Independent Automotive!
About a month ago I was traveling through Sparks on my way to Utah about 8 hrs away for an appt, and had an automotive mechanical issue.
None of the the other shops I spoke with could help on short notice except for Independent.
The owner told me he had a similar instance once and would do everything they could to get me back on the road as soon as possible even though they were booked solid.
4 hours later my vehicle was repaired and I was on my way. I want to sincerely thank everyone at Independent for their help! The owner could have charged me a premium price for the short notice work, but the price was far less than I expected, and I was treated more than fair and honestly.
I would highly recommend these guys for you automotive needs.
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April 2024 by Jonathan Castaneda
All I can say, is this Independent Automotive is a first rate operation. I was in Reno for a family trip and 30 minutes into ny drive home, I got a check engine light. I turned back, checked back into my hotel and thankfully found these folks. They went above and beyond to get me back on the road quickly. I definitely recommend trusting these folks with your car.
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April 2024 by Halee Young
⭐⭐⭐⭐⭐
I recently had my car serviced at Independent Automotive, and I couldn't be more impressed with the quality of their work! From start to finish, the experience was top-notch. The staff was friendly, knowledgeable, and went above and beyond to ensure that my car was repaired to the highest standard. Not only did they fix the issue promptly, but they also provided excellent customer service throughout the process, keeping me informed every step of the way. I highly recommend Independent Automotive to anyone in need of reliable and professional auto repairs. They have definitely earned my trust, and I will be returning for any future automotive needs. Keep up the fantastic work!
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April 2024 by Anthony Palmer
The best place in sparks for honest and reliable automotive service. I Had a leaking oil change from the Jiffy hacks. Need reliable service for my work truck they delivered. Wait til you meet SLIMER!!! Great local that people that actually care and can perform.
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April 2024 by Chris
Lovely folks, great service, fair pricing. Your first stop for any Subaru mechanical needs.
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April 2024 by Darrell Reese
I have been a customer for almost three decades. The mechanics at Independent Automotive have always correctly diagnosed my vehicle issues the first time. Kudos to Ken, Jessie, Tim and their mechanics for running a top notch auto repair shop.
