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December 2024 by Emlee
! There was a miscommunication between another customer and I. My husband and I had “caravan” to this location to have one of our cars smog checked. The entire time we were on speakerphone and I was giving him directions to this place (since the car he was driving was an older car that didn’t connect iPhones or had a GPS) I was following my husband. I parked in one of the open spots next to the spot designated for smog check. We have never been here and my husband ended up passing the spot that was open for smog check and I told him he missed the spot and to come back around. He didn’t realize there were two spots and was waiting behind the car that was currently getting smogged. We were talking to each other on our phones through our car speaker and I had my window rolled down because i was pointing to the spots to show my husband where they were.. but he wasn’t comprehending what I was saying. So I was trying to point out the second spot to my husband but as I was pointing it out this guy parked in it and my husband was repeating i don’t know what you’re talking about and i said there are two spots and the other spot is right here but the spot got taken by another customer. That same customer asked if i was talking to him and i said no, im talking to my husband he’s on the phone. He then asked is your husband here and i said yes hes right behind you (my husband was waiting on the street behind the other customer that was currently being smogged) . He said we’re you here before me and i said yes. He then said i can move and started to back out but at the same time my husband was saying he didn’t know where to wait in line and the guy didn’t hear me say no it’s okay. Once the tech finished up and got to our car (the one my husband was driving) she told my husband that guy didn’t have to move and we were rude and proceeded to repeat herself several of times. She began to hit her pointer finger atop of my cars hood and said there’s no reason that gentleman should move. After seeing how irate she was, I declined her services and was trying to leave.
I kept saying from my car no thank you, I don’t want you to smog check my car and we can leave. She proceeded to go behind the car and was trying to continue the process while writing things down. I kept saying no thank you we can go somewhere else, she responded i can’t hear you. . She continued to move around our car and told my husband to get out of the car while she was saying how rude we were and that gentleman didn’t have to move. My husband said I’m sorry we’re going to go somewhere else.
She then said okay so you’re going to make me get you into the system and just leave and she walked away.
Turns out the entire time she’s yelling at my husband and I’m yelling at her, My husband had no clue what’s going on because he didn’t hear the conversation between me and the other customer.
If you were the black 5 door sedan our apologies for the miscommunication and thank you for being kind and moving for us.
In the future we will not be coming to this place.
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November 2024 by Gerald s
Very rude and unprofessional
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August 2024 by Alvin Cockrell
Great service. I always SMOG my RV here!
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August 2024 by irene m
They do a great job 👍🏼
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May 2024 by Nick Hanano
Great service! Was in and out very quickly!
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May 2024 by Mountain Mover
Fast service.
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May 2024 by lynne lash
The smog lady from Chevron at WinCo is now with Instant Smog. Hope to see you soon.
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January 2024 by al norman
Wow, really quick,
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December 2023 by Alishia W.
Came here as my usual smog place was closed and this was close by. Service was quick and the attendant was friendly. The first machine wasn't working right so I had to move over, but it was no big deal as there wasn't anyone else there. I was a bit sticker shocked by paying $40 for a smog check though. Other than price, it was a good experience.
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October 2023 by John Tarochione
Done quickly. In and out without a problem. Registration came in a few days. Painless.
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September 2023 by Donna Burgener
Very polite, professional, and efficient.
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August 2023 by Ret Petty
Friendly quick service, no issues at all. Its why I come back year after year :)
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August 2023 by Tommy J.
We bought a car Saturday for my son to take to Idaho. We needed to get a smog certificate and get to the DMV as he was leaving Sunday. my wife found this place and it was five dollars cheaper than a couple of the other Saturday places near. We drove up to the small Glen, guy came out and leave the keys in the car will take care of it. We went inside and five minutes later it was ready. Everybody was friendly, service was quick, and the price was right. Can't see anything better than that. We will definitely come back.
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July 2023 by Brooke Wilson
Absolutely amazing place to get a smog! I forget the ladies name that helped me out but she was the sweetest person ever and did my smog in less than 5 min, plus renewed my registration for me. This is my second time coming here and both occurrences have been wonderful. I will be coming back forsure:)Services: Smog certification
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July 2023 by Linda Chaffee - Gogarn
I have used this location for 5 years now and recommend it. They smog your car and take payment for your tags. They charge $10.00 extra to process the tags. It is worth the price; one and done.
