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January 2024 by Galen Ryan
They made moving my policy from a different state very easy.
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January 2024 by Mary Chandler
It's virtually impossible to get an Allstate agent at this location without going through multiple "voice messages." I never had this problem when I was dealing with Dan Dexter's Allstate agency, before he retired. Michelle needs to change her policies so that her customers can call the office and get an agent DIRECTLY, without the annoying, ineffective phone tree system now in place.
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January 2024 by Gail Seavey
I received a mailer and thought I would check out the low price offer. Jane was available to help me. I was a walk in,with no appointment, and she made me feel at home. She explained all of the coverage and the benefits of the homeowners policy I was interested in. We were able to lower our premium by 50% from our current company.I am happy we switched and have already recommended Michelle Terelak to family and friends. They are great to work with and are not high pressure sales. They are polite, informative and professional.
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January 2024 by Denver Buxton
I had to cancel because I moved out of state. Always had good service and communication
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January 2024 by leslie rosaschi
Everyone in the office is very helpful and friendly.
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January 2024 by Brian Keith
I called to make some changes to my policy and add homeowners and there was a minimal increase and everything was done
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November 2023 by John Propeck
What a great experience. Bye the way they answered the phone I knew I was in better hands.!They (Dee, ) and Michelle, were kind and got through everything I needed thoroughly and professionally with all my coverages.. thank you guys so much.Sincerely. JP
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November 2023 by Tom Y
I am amazed how helpful and efficient the Michelle Terelak Allstate insurance team doing their business for customers. In the beginning it was a simple flyer that came in the mail got me interested to Michelle’s team Jerrin Brown. Jerrin is very friendly, knowledgeable and most impressed agent I have ever dealt with. You got my Homeowners and auto insurance business! Thanks!
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August 2023 by Richard Atherton
Everyone that I have dealt with in Allstate has been very helpful and taking care of any problems which I have had nothing but good things to say about Michelle and her group.Sincerely, Richard atherton
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June 2023 by Robert Munoz
With all things being equal, Michele Terelak is unequivocally a true professional in her field. Her accomplishments as an insurance agent/manager speaks volumes of why she continues to be a leader in her profession. I speak from the perspective of a client that tried another insurance company for a few years but decided to return to MichelleTerelak and All State Insurance. The level of support and services provided by Michelle are what clients want from their insurance agents/reps. Thank you Michele Terelak.
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April 2023 by Janice Salazar
Very happy with Allstate insurance. She cold called me and blew me away with the prices for auto insurance. It's been 6 months, no complaints. Great rates, great service!
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March 2023 by Brandi Hunter
After having trouble reaching our previous agent (different office), and getting info changed, I reached out to the Terelack office for help.Now that we are officially switched over I couldn't be happier. Everyone in this office has been so helpful and kind in helping us get our policies all straightened out. Huge shout out to these wonderful people.
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February 2023 by Dan Terry
Due to horrible service from AAA, we were going to shop for a new insurance company. We received a flyer in the mail from Michelle Terelak. I called and spoke with Katie. 1.5 hours later, I had a quote for all our vehicles and our home. Katie spent the time to allow me to make notes to share with my wife. The next day Katie called me back and we signed new policies. Michelle Telelak's office staff is friendly and very helpful. We made a great decísion.
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December 2022 by Kevin Stanley
You can never reach anyone at the office. Service inconsistent at best. They seem to route all calls to a main allstate call center. Been with Allstate for 18 years, this is the worst, most inconsistent service ever experienced. 2 stars is only due to the fact that I've been able to get some things done through call center, and rates are still good.
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November 2022 by Wendy Ruiz
Gave us a great quote for our home insurance. It was fast, easy and convenient.
