Paint Stores near Sparks, NV

“Mia is FANTASTIC. She was super friendly, polite and professional with me on the phone, Monday, June 3, 2024. She was very helpful in making sure that my phone order was going to be correct in color and ready for pickup that same day. She ensured that the code matched the previous paint for the job I’m doing and was very thorough.
When I arrived at the store and mentioned to the guy at the counter that I had phoned in an order; Mia took the time to say hello and introduced herself. She has a welcoming smile and personality.
Unfortunately, I can’t say that about the guy; who turned out to be the manager.
He’s not a pleasant person.
When I asked if the price of the paint he quoted included the current coupon; he looked annoyed and said,” I don’t know what coupon you are talking about.”
I referenced the Sherwin Williams coupon which had an expiration date of 6/3/24; which my boss had sent me a picture of.
I began scrolling through my text messages to find it for him.
Meanwhile, he abruptly stated, “ I don’t know about any coupons; I’ve already given you guys the contractor discount.”
When I did show him the coupon on my phone, he said; “that’s for super paint. You are getting pro mar.”
This guy really needs training on how to speak to your customers.
Since the closure of Kelly Moore; we’re buying paint from other retailers…. He obviously doesn’t understand that we have many other options available and treating customers in this manner will help them decide quickly on those other options.
Again, great job by Mia! Keep that lady on your team….”

“They lost a 250 dollar sale because they wouldn't match a price to Walmart for the exact item. All good though, went just down the street to Lowe's and they matched it.”

“Bobby has helped me several times in prepping the paint for my project vehicle and has gone the extra mile to earn my business by producing a spray-out to show off the paint without even being asked. As a newbie to paint, I appreciate his knowledge, patience and good humor. Reno Paint Mart is one of the best managed businesses I have shopped.”

“After a nightmare experience with Chemcraft paint I got from Reno Paint Mart which is so toxic and then chipped off everywhere. Sherwin Williams was able to work with my painter and supply no odor non toxic cabinet paint. Do yourself a favor and use Sherwin Williams paint. I would have saved myself so much time money and energy. These guys are the real pros! They have cabinet paint with no VOCs so it’s not toxic and have a great scent! Who knew paint could be so great!”

“I had a nightmare experience with Reno Paint Mart. So glad I was able to work with this paint store to fix my kitchen cabinets that Reno Paint Mart paint destroyed and was so toxic. Sherwin Williams has Non toxic/ no smell cabinet paint. They even offered to come see what the paint was doing in person. Amazing customer service. They have paint with no VOCs and even smells nice. You can pick the scent. What great technology.”

“The Saturday I came in, I worked with Richard who was a tremendous wealth of knowledge. He made for me an accurate blend of paint needed for some touch ups around the house! Highly recommended. Will visit again for my next painting project!”