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December 2023 by A P.
We had an extremely disappointing experience at this postal shipping store last night, on 12/21. The woman at the front desk was very rude during our visit. Additionally, she informed us that there was no way our package, intended for USPS Priority Mail at a cost of $33, would reach its destination by Christmas. She insisted that the only viable option was to spend an extra $100 and ship it through FedEx.I found her information to be contradictory, as I had sent a package via USPS the day before, and their assurance was that it would arrive by the 23rd - a promise they fulfilled by delivering it a day early. It seems the woman deliberately provided inaccurate information to coax us into spending more money.
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November 2023 by Kurt
Watch out for an old woman who works badly! She's very rude to people. She photographed me. And she was very rude to other people too. I complained about she. You shouldn't do this job! You are a terrible person.
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November 2023 by V
The worst business I have ever seen. Old woman, who do you think you are? You can't talk to people like that. NEVER CHOSE THIS OFFICE! They take your money from you and insult you!
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November 2023 by Evren
The employees are very rude and disrespectful. The old woman is very rude. I reported her. You need to learn how to talk to customers!
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November 2023 by Freeman
A business that disrespects its customers. I complained about them. Never choose this business. Fake people. Terrible people!
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June 2023 by Ralph Wagner
The most rude useless not helpful person In my life not worth waisting time on aweful
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May 2023 by Kelly C.
We've used them since moving to a rural part of Reno & wanted to make sure our packages & mail get received somewhere consistently. It's been 3 years and the service is impeccable. Both Tipa & Carol are lovely to us always and have never had an issue. I would highly recommend. Thanks ladies !!
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March 2023 by Rob A.
I utilized their package receiving service to avoid packages sitting on the porch of my vacant rental property. The order came in multiple deliveries over a couple of weeks. Their charges for receiving and storing, so that I could make one trip to gather my items, were extremely reasonable. Carol and Tipa could not have been nicer and more accommodating. I'm always happy to support such nice, hardworking people and their businesses.
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February 2023 by Joanne M.
an update to my previous review. I contacted the corporate office. they called me back. said they had spoken to the owner who told him that I had declined the insurance. I was flabbergasted. I let him know that was a bold faced lie.my son in Wisconsin went to the UPS facility where we thought the package was last seen. they will look into it, but they said that this place WAYYYY over charged me, and the price for $1200. of insurance was all of $15. dollars. WOW. just wow..We shall see what the paperwork shows
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December 2022 by Jaynie Garcia
Profesional, kind owner and employees are the best.
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August 2022 by Bene D.
Convenient location, friendly staff always have a smile. Best place in Sparks area to do FedEx or UPS.
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July 2022 by Nikki W.
They seriously changed a dollar for a small piece of tape. And they were rude. There are plenty of other postal places to use
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June 2022 by Donna Curry
They are the best! Friendly, go above and beyond to help with whatever you need. I’ve been using their services since 2012.
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May 2022 by LordCreeper
Staff while friendly just go to the official ups/usps/FedEx. I was in a rush and didn't tape my small phone box and the official stores gladly do it for me but this store costs a dollar for a tiny wad of tape to seal the box. I also came here to buy boxes for moving but one box cost me 7 bucks while a bigger one at home depot cost me literally half. God knows what else they up charge so save your money. It sucks because the store feels very homely and atmosphere is nice.
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April 2022 by Kristina K.
Come check out the PostalAnnex+ April 30th from 11am - 3pm for a Spring Fling Craft Fair!