-
March 2024 by shalalah Dean
Public storage staff is amazing. The courtesy calls is definitely nice. Easy access and affordable cost. Thanks Public storage for your service.
-
March 2024 by Michael Jones
So the four star rating at 5:00 is only because I just wish it wasn't so expensive however the manager of boxington way K a t h i e most definitely gets five stars out of five. She's always accessible handles any issue that you have immediately and I mean immediately and I'm pretty sure she has quite a few customers. . However she's super understanding and just a pleasant person to deal with. Thanks a lot Kathie. Quick side note you know that she's impressive because I'm 55 years old and I have never ever left a review for anyone for anything I might think about but first time I've done it
-
March 2024 by Annaleigh Novak
Kathie was on-site to help us switch our original reserved space to a bigger one when we realized our stuff wouldn’t all fit.
-
March 2024 by Alan Sicular
everything went well, very quick and easy transaction
-
March 2024 by Cary Geil
Excellent service
-
January 2024 by Rhiannon Hood
Kathie Property Manager at 450 Boxington Property Sparks location - I am so happy with the wonderful customer service I received from Kathie as she answered all of my questions and took away my worry about my storage unit and the monthly rent. I have been a tenant now for 2 years at this location and am so happy I chose this location for my storage needs. Thank you again Kathie for an exceptional customer service and making me feel like a valued customer/tenant.
-
December 2023 by Ronda Wallace
Kathie was of great help very knowledgeable and went out if her way to help me decide on the perfect unit. I had so many questions and she took the time ti answer me with her perfesoinal knowledge i got exactly what i needed. I was deciding between here or another storage company but her warmth and exceptional customer service won me over at the 450 boxingtoton location
-
December 2023 by Kristal Newberry
I wanted to get a storage unit but was hesitant, Kathie helped me at the sparks property. She gave me all the answers to my questions and then some. Great service, very respectful. Can’t wait to get my unit rented
-
October 2023 by Richard Johnston
Erica helped me out a lot!! I ended up needing a same day storage lock change! Not only did she she get it done she got it done with enough time for me to pack for my trip! Thank you Erica!!
-
October 2023 by Art Holquin
Just moved to sparks and i called and asked for pricing and the manager Kathie answered and she answered every question i had and was very helpful. I'm for sure gonna be down within the next week to rent a unit.
-
August 2023 by Steve Hallquist
Everything was ready on move-in day. On site staff was very helpful getting gate access setup. Had a few question that were promptly answered via kiosk. The storage is close to home. What can I say but great!
-
August 2023 by James McCormick
Everything about the rental process was a lie. No manager on duty to check ID and issue gate code. Kiosk was not functional due to internet problems. Went to another location to fix problem, manager first could not find my account and then could not enable access code I was given. Regional manager could not fix. Paid for a storage space I could not access. They finally refunded me my initial payment and I went somewhere else. Beware of companies that try to save money by not manning local offices and instead replace managers with unreliable Kiosks. They violated NV law by not checking for current registration on my travel trailer. Never asked for registration or insurance.
-
August 2023 by uralnash
The worst service in the world.I made a reservation for a storage unit and paid for one month, fees, and insurance. During the night, I received a refund that was $50 less than what I originally paid. I didn't receive any further notifications.When I arrived with a truck full of belongings, an employee informed me that they had no record of my reservation. They offered a smaller and more expensive storage unit than what was advertised online.I had no choice but to pay again for a storage unit and suffer a loss of $50 due to the cancellation of my reservation by the service itself, as well as the increased cost of the storage unit.There is no customer support available. They don't answer their phone, and there is no way to send them an email.
-
June 2023 by Martha Carranza
I have the smallest storage unit they have at this facility yet I’m being charged almost $200. When we first went in and spoke to the lady there, our rent was $119 for 2 months then went up to $200 without being notified. I’ve been trying to get a hold of someone to speak to and I’ve left several emails, voicemails and they never get back to me. If I could give this place 0 stars I would..
-
June 2023 by Melissa Mazzei
Facility is clean and the staff was professional and able to answer all my questions. I look forward to renting from this facility for many months
