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April 2024 by Rachael Wright
I came in with a thoughtful Product List for a sub $150 project and they were very professional and efficient despite the small size. Getting to watch my pieces retrieved and bundled was also a highlight.
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June 2022 by Joseph Wheatley
Went in to check the status of an order in will call, the women behind the counter were so rude and unpleasant. I will never go back for that reason. Ladies if you hate your job that much, quit!! I am not the only person that has encountered the nonsense at this location. I was warned before I went in.
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December 2021 by Hannah Arnold
We had a terrible experience with this company when ordering lumber for our vaulting project.We requested well before delivery that they bring a fork lift. Day of they did not and they dropped both our shipments from 10ft plus in the air all of our lumber. Which visibly damaged our main beam in multiple places and also completely destroying another piece of our order. We caught it all on our GoPro and they did nothing but replace the completely destroyed beam. Would recommend you get your lumber needs met any where else. The staff was unfriendly and unhelpful.
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November 2021 by Clark Hill
In line with the rest of the reviews: Absolute horrible customer service. Walked in the purchase some siding. Very rude from the start. Some lady on a personal call on speaker phone at the desk and would not move until told to do so. In order to purchase anything some man behind the curtain had to give permission. When he wouldn't sell me the entire order yet said they would when I called in advance I had to walk out. Good thing I did since their prices were horribly inflated.
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October 2021 by Clark H.
In line with the rest of the reviews: Absolute horrible customer service. Walked in the purchase some siding. Very rude from the start. Some lady on a personal call on speaker phone at the desk and would not move until told to do so. In order to purchase anything some man behind the curtain had to give permission. When he wouldn't sell me the entire order yet said they would when I called in advance I had to walk out. Good thing I did since their prices were horribly inflated.
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September 2021 by Ross M.
Ordered over $30,000 in engineered cedar siding. We inventoried the product when we received it. We were shorted over 1000 sqft. They blamed everyone but themselves. Their invoice didn't even come close to matching the quantities and lengths we actually received. They would not credit us for the missing product or replace what we needed. Asked us if we wanted to purchase more. When trying to work this out with their employees we were treated extremely rude. We have been a large contractor in the area for 20 years and have never dealt with a supplier this incompetent and unprofessional. Will not used them again. We have had great service from the other local lumber yards.
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March 2021 by Hannah Gangar
We had a terrible experience with this company when ordering lumber for our vaulting project.We requested well before delivery that they bring a fork lift. Day of they did not and they dropped both our shipments from 10ft plus in the air all of our lumber. Which visibly damaged our main beam in multiple places and also completely destroying another piece of our order. We caught it all on our GoPro and they did nothing but replace the completely destroyed beam. Would recommend you get your lumber needs met any where else. The staff was unfriendly and unhelpful.
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January 2021 by Shannon Johnson
Terrible mean people, js
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November 2020 by ask me
Where do your drivers learn how to drive? They are swerving across the center lane to the other side. Very dangerous drivers that shouldn't be on the road.
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November 2020 by Brian Chapin
Great Place, very helpful everything i need..
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December 2019 by Ideal Composition
This place is awesome Brenda knows more about lumber than I will ever, and she is super courteous to boot. The entire staff is very friendly and extremely knowledgeable.
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July 2019 by Anela deLaveaga
Ordered a unit of T&G Flooring & a unit of 2x4's over the phone with a relatively brusque/rude lady, who acted as though we were inconveniencing her by ordering lumber from their lumber business. When shipment arrived, there was some significant disorganization on a shipment of CDX we ordered, which was only evident by the time the shipment arrived and there was no CDX. They reimbursed us, but the remaining lumber quality was so bad, we couldn't even use a full quarter of the 2x4's we ordered. We were really disappointed, and will be taking our future business elsewhere.
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June 2019 by Mr Bushyhead
Reno Lumber had exactly the dimensions in siding that I could not find anywhere else. Friendly and helpful ?
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April 2019 by John Randall
Get wood here!
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January 2019 by rafael salgado
friendly and helpful staff, that is there to assist you with your needs in lumber, even if they don't have it they will get it for you, to make sure your projects are done the right way
