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November 2023 by Jacquelin Juarez
Earlier today I went into the Ross store on Los Altos in Sparks to spend some of my birthday money. I spent about an hour in the store and took my purchases to the counter. When the young girl rang me up my total was $48.36 so I handed the cashier a $50 bill. She looked at the bill perplexed and ran it through a scanner. The scanner wasn't reading the bill. I anticipated she would pick up the bill and examine it as is customary with all cash purchases. She did not instead she continued to try and scan the bill. At this point another young girl comes up to the register and takes the $50 bill and scans it through the machine. The machine is still not reading the bill. Now I know what you are thinking. Maybe the bill was a fake. I have worked in customer service for over 20 years and one thing that all places accepting cash teach all their employees is how and what to check for in counterfeit bills. You feel the texture, you look for the strip up the bill indicating "USA and the amount", you mark the bill with a counterfeit pen and you check for a water mark matching the face on the bill. Neither of these young girls looked for any of these items. Instead they asked me if I had another bill. I let them know I didn't. Then the "manager" a girl no more than 23 years old told me she could not take my bill. She did not check the bill itself instead she told me she could not take it because the machine was not reading it. I asked her if there was anyone I could speak to and she told me she was the only manager on a busy Saturday. I asked if she could check the bill herself then since she was the manager. Her response was she could not, she could only take bills that were scanned. I took my money and I left the store. I will never go to Ross again. I am going to make sure all my friends and family members are aware that Ross will not accept cash and to avoid them at all cost. If someone who is a "manager" doesn't even know how to check a bill and won't accept it unless a machine is functioning then put world has bigger problems than checking a $50 bill to see if it is real. I would understand if this was a self check out and the machine did not accept my money. Then you pick a different form of payment. These are two human beings that do not know what to do with a $50 bill. I am sorry Ross but unfortunately you have lost quite a bit of business.
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September 2023 by Reno Tourism
They didn't have anythingEverything was size 3. 5Or 9?Store was disorganized.No Stock.
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August 2023 by L H
They didn't have anythingEverything was size 3. 5Or 9?Store was disorganized.No Stock.
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August 2023 by Scott Riggs
I love the home stuff and kitchen gadgets here.
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August 2023 by GUNNER RAGGIO
Cute Halloween stuff already in stock
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April 2023 by Shalynn Hess
Cashier gives great customer service
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February 2023 by Zach Miller
Pretty good selection of clothes, shoes, accessories and other home goods. It seems like the selection is always changing, so it's a good idea to come in here every couple of weeks and see what the new inventory is like. Prices are fair to really good for virtually all items.
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February 2023 by Jonathan-and-Nimfa Deocares
Great selection and most reasonably priced merchandise of all the retail stores. Love to shop here. Returns are fairly easy as well.
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February 2023 by Megan Tourand
Cute clothes spent less than $200 dollars for a lot of clothes ? upgrading the closet I go every week ?Less crowded ?
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January 2023 by Aced9000
Ross Dress for Less is a good place to shop for budget-conscious consumers looking for a mix of high-quality products and low prices.
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January 2023 by ApocalyptiKz
Ross Dress for Less is a good place to shop for budget-conscious consumers looking for a mix of high-quality products and low prices.
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November 2022 by Derek Vargas Campos
Horrible customer service I wanted to return something and they never even took a second look at me or ask me if I needed help
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October 2022 by elite50_x
I'd personally never made an appearance for any sake of need but if needed I'll be sure to check outMaking a rate of 5/5 I'd recommend to others and to any person who'd like to have a place of well shopping experience
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October 2022 by Ailoa Sweet
Stock seemed to be a little thin, but everything was well organized and not messy at all.
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July 2022 by Elle Giest
Shelves poorly stocked, you can't take a cart out even if it's too full to carry everything in your hands and the latest anti science nonsense forcing masks on employees which means we are probably next, and speaking of employees.. scarce. Just not worth the stop and savings? Not when you can't find anything you're looking for.