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February 2024 by Brandy Burnette
It's very clean and well organized. All the associates were so nice.
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January 2024 by Yessica Sanchez
Great deals on alot of clothing.
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December 2023 by James Shaff
Extremely unprofessional. While shopping I had to listen to a manager and employee talk about firing another if they came in late again, mentioning them by their first name. How is any of that a customers business? Great leadership! Appalling
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September 2023 by Meghan Hunter
Having one person on register during a Saturday is insane. The line barely moved. We gave up and left. There's far better things to do on a Saturday.Try increasing your wages and maybe more people would be willing to work here and you won't be so short staffed.
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September 2023 by T T
Great store clean wide Isle compatible prices
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September 2023 by Victoria D
One cashier with a really big line. THE MANAGER OR SUPERVISOR CAN'T HELP??WHILE OTHER EMPLOYEES WALK AROUND THE STORE IT IS THE WORST SLAP TO CUSTUMERS.... RUN!!!!!
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September 2023 by Kathy M.
I was there yesterday. Employee named Ale said "next". I don't think she was speaking to me as the customer she had still had their card in the machine. She then looked at me and said "Do you want me to help you or not?". That should have been my warning. When I gave her my items, I told her I thought it was unprofessional to call me up before the prior customer was through. Her response was that was how she was trained. The other cashier called a customer up and that customer thanked her for calling her up. At that point, Ale says to me, "See customers like it". I told I didn't appreciate her talking to me in that manner and I could spend my money anywhere. She then said good and voided my transaction. I asked for the manager and in a loud voice said he was sick. As I was leaving she and the other customers who were all Spanish started speaking Spanish. I am sending a letter to the district company and management!!
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August 2023 by Angel Robles
The manager don't have no respect for the homeless. kicking them from the parking lot. Very disrespectful trash ??
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August 2023 by Francisco Lara
Did not find clothes section for my son and no one walking around to help the customers or at least point to them out to where they need to go
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July 2023 by ophelia trujillo
I stopped in a different Ross than my usual one, I found a few things that I real liked, didn't need them but I couldn't put them back.....lol. the person that checked me out was friendly
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June 2023 by Lauren Cordova Salas
They honestly have the worst costumer service. Always short on staff and there is not one time when I go in here that there is not a problem going on, twice I have left they have forgotten to put one of my items in the bag.
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June 2023 by Melissa
I found two dresses and a pair of shoes that actually fit & look so good on me.
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May 2023 by Diamen Rice
This place is so lovely the staff are so kind & helpful. The store is organized & well thought out
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February 2023 by M S
Bought some Guess shoes really cute tried to wear them and cut my heal.so.bad I could t walk and was bleeding I came back I paid with a debit card so should be on file feb 8th 8 40 pm come to return and got basically can't do anything for you without a receipt I paid with a debit card should be on file no if and or buts about it. Horrible they could have offered to at least exchange but they basically said without a receipt no nothing . What kind of customer service is this ??? I will never pay 40 dollars for shoes here again never !!!!! I'm contacting corporate Ross and Guess you don't treat customers like that !!!!! Or sell shoes that you can't even walk in!!!
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February 2023 by S C
This is the saddest excuse of a retail store. There's hardly any inventory and what is in the store is pretty below average in quality The staff is friendly enough, but they need a lot more inventory of better quality.
