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February 2024 by Ariane Jackson
Will never go to this location again went to do any exchange was asked for my id because I couldn't find my receipt.The manager qwon had the worst customer service.I was told that I couldn't do the exchange even after them asking me for the original debit card I used and my id so there I was standing there looking stupid
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February 2024 by Juan manuel Navarro macedo
Good clothes good price
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January 2024 by Ed Wadals
I usually tend to go to the Crocker Hill location, but sometimes I come here because it's closer to me. I try to avoid this location because of how empty and unsanitary it usually is, but today they had people waiting out in the cold without any notice of when they were going to open. They claimed it was a problem with some flooding and said it would take 3 hrs to open up. I left and came back at least 5 hrs later and there was even more people waiting outside. All while the same workers bought their own stuff with the whole sale Ross was having while people were waiting in the cold.
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November 2023 by J V
I loved this store but it has definitely downgraded so much. It seems like dealing with customers is a huge hassle for them. The quality of their customer service is TRASH. The cashiers are RUDE. Especially Ashley. They give you attitude and make faces when asking for a bigger bag when you’re spending $700+. They need much improvement in learning how to treat their customers better. I have seen over the years how the amount of shoppers has declined due to the new cashiers they have brought in. Unbelievable the way they want to behave and treat customers. They rush you up to the counters while the other customer is still paying and when you don’t go they yell at you with attitude. Please change your staff. This is the only store that I have gone to where the cashiers are DISRESPECTFUL.
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November 2023 by Amy “Aims” Velis
It's too good of a selection on some items, but for certain things like dresses, it's not very big. I wonder sometimes if they are expecting to be shut down as their clothing options are becoming more and more less desirable in options available. Please fix this.
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November 2023 by Eduardo Garcia
From Sales Associates to Management and Lost Prevention SecurityOutstanding Customer Service every time I go, Always find what I need at very low cost afforded prices on your popular name brands
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November 2023 by S Guerrero
I was very disappointed with the unfriendly interactions held by the cashiers at this location.
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August 2023 by nicole simmons
Very cleaned organized way better selection than their other locations
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July 2023 by George Jackson
Great prices and lost prevention guy new every thing about the store
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July 2023 by Albert Vasquez
ROSS IS MY STORE FOR JUST ABOUT EVERYTHING ESPECIALLY THERE ACCESSORIES THAT MAKE MY PLACE LOOK SUPER ELEGANT.
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May 2023 by Cassandra Flewellen
One of my favorite places to shop. I can always find a quality item at a great price...whether clothing or household items. I try to shop on Tuesday to get my 10 percent discount.
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April 2023 by Frances Parra
If I could give the store zero Stars I would but since I can't they're getting one star only by complication. All of these people here are lazy they make faces at you they make remarks behind your back and when you're in line for the returns and you're the only person in line they don't even call you until other people get in the regular line then they start calling the other people and make you wait until five or six people get rung up and then they call the returns which makes no sense at all because there was no one else waiting in the regular line until 2 minutes later !!!! If I could post all the receipts from the different roses I have shopped at in the past few years I've spent at least over $50,000 shopping at Ross I will not come back to the Ross ever again in this location they are losing so much money and losing a great customer
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March 2023 by Diana Diana
Place was well kept ,clean organized I found everything in its place it was a great time , I was just window shopping so I was paying attention to everything,music was great (through speakers) my friend shopped and has always been coming here ,now I see why .Customer service was awesome I was pleased.
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March 2023 by Jay Devine
Very paced workers and enthusiastic about the donations
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February 2023 by Larry Moore
You will ALWAYS get a GREAT deal on whatever your purchases are because youcan ACTUALLY " Dress 4 Less"!!!