Shop BMW Motorcycle is a customer-focused dealership specializing in BMW motorcycle parts, accessories, apparel, and service. The experienced staff is dedicated to providing knowledgeable assistance without pressure, ensuring that customers can make informed buying decisions. Many reviews highlight the exceptional service provided by the team, particularly Marvin, who is praised for his thoroughness and commitment to quality. He took the time to diagnose and fix complex issues, demonstrating integrity and craftsmanship that left customers satisfied with their motorcycle repairs. The sales team also receives high marks for their friendliness and helpfulness, making the buying experience enjoyable. Customers have expressed gratitude for the team's efforts, such as ensuring proper loading of equipment and assisting with financing options. Positive feedback emphasizes the welcoming atmosphere of the dealership compared to competitors, leading to a strong recommendation for potential buyers. Overall, Shop BMW Motorcycle is recognized not just for selling motorcycles, but for creating lasting relationships through outstanding service and support.
Very very happy with the sales team and overall experience buying a new Waverunner. The service team went above and beyond to make sure the waverunner was loaded properly onto my Ski trailer and adjusted properly to fit the new waverunner. 5 honest stars here!
June 2025
I love coming here best shop in Reno, always willing to help ya out. Gives out the best deals.
May 2025
Just picked up my new Kawasaki ninja 500. Austin and Katie are extremely friendly and helpful. I had gone to the Honda dealership right next door prior to this dealership and glad I bought a bike here instead of there. Atmosphere is way better and nicer. Thanks again and anyone who looks at reviews you might as well check... read full comment