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March 2024 by Dimas ..
This Car Wash Is The Best In Ren/Sparks! I come to this car wash all the time and the are very friendly and offer the best vacuums and there service is great, u would t use a different car wash, just the best, thanks Surf Thru Car Wash!
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March 2024 by Alisa Lugo
Friendly, helpful, and I love having a clean car.
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February 2024 by Christina H.
This place sucks !! Paid $18 for nothing but to water down my car. I had bugs and nothing came clean. Not one brush touched my windshield Worst place ever Waste of money
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February 2024 by Cheryl C.
I've never come here so thought I'd give it a try as it's fairly new. My poor car needed the road grime and mud from the last snow washed off! A nice gal greets you and asks if you want any dollar add ons to your wash. Told her my first time here what do I do. She explained the prices and allowed me a minute to look at the price board. I chose a window cleaner add on, she processed my payment and gave me a receipt and pointed to the line which was only a few cars. Once I got near to the front I saw a young man pre-spray the car in front of me and point to the sign to put in neutral, hands off the wheel and no braking. There is a conveyer type belt that takes you in so no waiting for the car in front to finish , everyone just goes through! Total time was ten minutes! My car was dry from the air that blows as you finish! Worth the few extra bucks to not wait a half hour or more at the "other" car wash I usually go to!
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February 2024 by Homer G
This place has changed from when I first started coming here 2 years ago.
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February 2024 by southerndeth
I went through with the white RAV4. It came out still dirty. Mostly the front and especially the back. I purchased the most expensive wash, but the wheels were still dirty. Also, the tires are only hit with the "shinny spray" in two small locations. I will not go back.
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February 2024 by Larry H.
The car wash was is just okay. The blower's do a lousy job. When I exit the car, I got water spots and soapy water all over my windshield and everywhere else on my car. Then I need to wipe my whole car down. A mediocre car wash at best for $25 a month ! Responding to the business customers service. I just let you know my complaints. It's your job as customer service if you truly cared you would talk to your staff and make the necessary changes ! A two minute phone call ! It sounds like you're not interested in doing your job ! After all your staff doesn't work for me and I'm not interested in doing your job !
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January 2024 by Dolly M
Been a member for over a year now and still continues to be a great spot!
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December 2023 by Shane Neal
This location does a poor quality of wash, even when paying for the top price super deluxe infinity ultimate wash. Brushes do not touch hood or tail gate. Finding a new car wash.
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November 2023 by Steve Deen
Just went through this car wash today. The big brush above didn't move so our windshield and roof of our car only saw soap and water and didn't get any kind of brush from the top. The brushes on the side literally only got our side mirrors. There was still soap on my back window because no brush and the rinse didn't help. We have an SUV so it's not the size of our car. Wouldn't recommend going here unless you have a subscription and you can go through it multiple times a day
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November 2023 by William J.
The last time I came here the conveyor belt for the tires was not working initially. The attendants told me to floor it and drive my car up over the rollers. My car almost got stuck. Please send out managers and make sure they are following the proper procedures. The attendants were yelling at me to get me to apply enough gas to drive over the rollers. It's their responsibility to make sure the car wash is working correctly (not mine to apply enough gas). Additionally, the mat washer has not been excepting Visa or electronic payments for almost a year. Do you have to put in cash to get it to work. The trash bins could use more frequent emptying. Thank you.
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November 2023 by S Gray
Really wish the hours on Google would be changed. The only time I could vacuum out and wash my car was after I got off work at 5 pm. Drove here and parked at the vacuums. Started vacuuming. Seems like two vacuums I used were super weak so I switched to the vacuums on the other side of me. Worked much better. For about 2 minutes then all of the vacuums shut off and an employee came around to take them all down. Cute. I left with one side of my car vacuumed and I assume they closed the wash along with the vacuums. Watched three other people pull in and realize everything was shut off also. So closing time isn't 9:00 pm. It's 5:30 pm.They closed at 5:30 pm while I was still trying to use the vacuum the day I was there. I was also there before October 31st so they were not on their new winter hours. No one explained to me why they were closing but it's difficult to believe it was weather related since the weather was just fine.
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October 2023 by Rod Ewing
Worst car wash I ever had. After going through four times in a row back to back. Still have Bugs on the hood, the grill and the back of the mirrors. Bird dropping's on the tail gate.
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October 2023 by Ken Campbell
I first got a membership here because the quality of the car wash itself was far better than the chevron up the street. Primarily for the fact that the initial scrub with the brushes before the car wash itself actually seemed to be good, and they did the back of the car where the car wash won't touch around the license plate. Now I'm pulling in to see 3 employees, but only one guy grabs a brush to barely get the left side of my car. Barely touches the grille, and absolutely never touches the back of the car. Paying $10 more per month for the same service. No need for me to pay this much for that service, and no need for you to pay the wages of 3, when only one is performing the tasks assigned.
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October 2023 by Jay Pressley
The brush scratched the top of my spoiler and broke the clips that secured the molding to it, and refused to repair what they broke.Also, I've been trying to cancel my subscription for the past few months but they keep charging my card even though they assure me the subscription is cancelled when I call in to address the issue.This company is the definition of predatory business.
